... i think that with all the ____ that bill gates has (money)
To be fair, Bill retired from microsoft
and Steve Ballmer is the CEO.
1: What the hell an SRX number is
2: Where do you go about getting one ?
1: An SRX number is the Service Request Number assigned to your support
2: It is assigned immediately after you file a complaint/incident. Typically the support representative gives it to you while on the phone. You can also call
and get it if you do not have it or have forgotten it.
Whatever the MS product, if the comsumer has a grievance or complaint for a multi national organization it MUST have a clear & transparent complaints process. And regulated by an independant arbitrator should the parties fail to resolve their differences.
It's no good sending out emails with loaded footers advising "please do not reply to the sender" and the like.
Not good enough. Sort it out MS, and you too KW
As for the complaint process, you can always let them know.
For sending out emails with the disclaimer to not reply is a part of the complaints process. Even in a clear and transparent complaint process, you cannot have the customer contacting whom ever they please. Typcially there is a structured/tiered approach to solving the issue
that you must go through.
Also, don't hate on Kim for trying to help. This is the MSDN forum for support on the MSDN website itself. This request doesn't even belong here. It would typcially be posted here