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The given key was not present in the dictionary..

I am still getting this error.  The SQL Server 2008 R2 (x64) is still there even through I ran the Microsoft Windows Cleanup Utility on everything that had SQL 2008 R2 on it.  It still did not get rid of that our of the program files and I get the title error if I try to remove it or do an install.

Should I removed the SQL 2008 R2 from the regeditoo?

LadyDee

 

 

11 Answers Found

 

Answer 1

Hello,

If you installed sql  Server 2008 R2 from Visual Studio setup, please uninstall Visual Studio and install both again.

Please don't delete keys on the registry.

Hope this helps.

Regards,

Alberto Morillo
SQLCoffee.com

 

Answer 2

No I did not install it from Visual Studio.  I have both DVD's the one for SQL 2008 R@ and Visual Studio 2010.

 

There do I go from here.  I need SQL installed to study for testing and I am a Web Dveloper.

LadyDee

 

Answer 3

I think you may be right because I am using Visual Studio 2010 Ultimate and it has a server  with it.  I am uninstalling everything and will re-install all VS 2010 and SQL 2008.

LadyDee

 

Answer 4

Hello,

Please see instructions given by Xiao on the following thread:

http://social.msdn.microsoft.com/Forums/en-US/sqlsetupandupgrade/thread/3974daa9-9da1-46d9-8001-57b8517d3470?prof=required

Hope this helps.

Regards,

Alberto Morillo
SQLCoffee.com

 

Answer 5

I tried that before and I get the same message that is in the title of this posting. I am getting the following from that:

 

The following error  occurred:
The given key  was not present  in the dictionary.

Error result: -71883602
Result facility code: 951
Result error code: 9390

LadyDee

 

Answer 6

Hello,

Try to remove traces left of sql  Server 2008 R2 with the following utility:

http://www.majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html

That version is from late 2009.

Hope this helps.

Regards,

Alberto Morillo
SQLCoffee.com

 

Answer 7

I am sorry I had used the application to remove sql  via the command line, I used the microsoft windows cleanup last night and there no long is anything SQL 2008 R2 there.  I will try the info. given by *Xiao Min Tan" now and  let you know how that goes.

LadyDee

 

Answer 8

What are the keys he is talking about?  I do not want to mess up the registy.

LadyDee

 

Answer 9

Hello,

If you are not sure please call Microsoft support.

Regards,

Alberto Morillo
SQLCoffee.com

 

Answer 10

Hi,

The registry keys that Xiao-Min mentioned are the information for a installed SQL Server service or installer information. If your sql  Server instance is removed, they are not needed any more. But before you perform any registry modifications, I recommend that you first fully backup your registry.

If this issue persists, please help collect the following information:

1. SQL Server Setup logs

By default, it is at C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log.

2. Windows event logs

Open Windows Event Viewer, save the event logs for Application, Security, Setup and System to files.

3. Process Monitor Trace

Download the tool here, http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx. Then recover your registry. Run Process Monitor on your computer, perform actions to reproduce your issue, stop the trace and save the trace to a file.

You can compress these files to a .zip file, but anyway the size of these files may be still large. To help you upload the information to Microsoft, could you please send me (sqltnsp_at_microsoft_dot_com) an email with the subject "<To Charles><the url of this thread>" first? Then I will let you know how to upload the large files to us via email.

 

Answer 11

I found out that my master database is missing and I can not get it back because I did an install upgrade last night hoping this would fix it.

LadyDee

 
 
 

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