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Laptop close lid, and re open lid, Vista wont resume, screen is off/black

I'm having a problem with Windows Vista Ultimate 64 bit edtion on my HP laptop, when i close the lid but i have set up what windows does when i close the laptop to do nothing, but when i close the lid, and re open it, the screen is off/black, cant shutdown it properly and must do hard reboot.

Laptop is HP Pavillion dv9000nr

AMD Turion 64x2 

Nvidia GeForce GO 6150

1gb memory

 

140 Answers Found

 

Answer 1

Hi:

Unfortunately, this is an issue we're seeing with many loptops and Tablet PCs. The problem  is that the video drivers are not updated for Windows Vista. Consequently, the most basic video driver is used when Windows Vista is installed, which often doesn't have this specific support for each machine. You'll need to contact your hardware manufacturers (HP and Nvidia) and ask about getting an updated video driver for Windows Vista.

For future reference, this forum is for the discussion of programming issues for notebooks, Tablet PCs and UMPCs running Windows Vista. Thanks!

Good luck!
 - Mark Hopkins (MSFT)

 

Answer 2

As Mark stated, this is often caused by video drivers.  Another common cause of issues such as these is having an outdated BIOS.  I am not familiar with that exact HP machine, however, I do know that HP has released BIOS updates recently for the dv9000 series machine.  I would recommend doing the following:

  1.  Update your  BIOS to the latest version from HP's support site

  2.  Update your video driver to the latest via Windows Update (alternatively you can try to download the latest directly from NVidia).

These should address the issue you're having.  If you are still experiencing problems, please let us know.

Cheers,

Stephen [MSFT]

 

Answer 3

Hi!

I have the exact same problem, but with an LG S1 Express Dual with an ATI Mobility X1600, and this happens with 32bit edition.

As this happens with 2 different laptops, from different vendors, I believe the problem  is not BIOS, and because there are two completely different graphic cards, the problem is not drivers...

Which leave us with the OS.

Oh, and by the way, this has been happening with the majority of laptops I've seen, independently from the board's brand or the graphic's brand and model. The only laptop  I've seen WITHOUT this problem is an old HP X1010 with an old ATI Mobility 9200. I must add that that model still has the little button that turns off the screen  visible. I don't know how do the new models work in that aspect, but seeing from my audio jacks, which are completely controled by software (from Realtek), and without proper program they don't work, I assume that the problem is there, in the switch. It turns of the screen only, but it's up to the SO to send the order to resume. The older switch/button worked like an presence light from a refrigerator: when the button is pressed, it cuts the circuit of the light. At least it's how I see it (I'm a student of the Computer Engineering course :P)

I know it's troublesome to solve this type of bugs, but probably it's solution has something to do with the actions of waking up from sleep mode (when it refreshes the graphic card, or initializes it).

Cheers :)

Pedro.

 

Answer 4

I was searching for an answer today, and found you people have the same problem  like me.

If it's of any help, I've got a HP Pavilion dv9058ea. With a GeForce Go 7600

Hope someone figures out how to fix this. If I do, I'll come and tell you folks ;)

Greatz

Rino

 

Answer 5

Hi I have a HP nx7400 with a Intel 945GM graphics and experiencing the same problem  just got the latest BIOS update and the latest driver for the graphics car and still the same once I close  the lid  (windows settings are DO NOTHING) thats it I hear the sound like if you disconnect a USB device and that is it. When i open  it up again i just see black screen. Please help. Thanks (using windows  Vista Business)
 

Answer 6

Sony VAIO AR320
Nvidia GeForce Go 7400
Vista Home Premium

Downloaded all the updates for Vista from Windows Update,
and same deal for updates from Sony.

Close lid  action set  to do nothing,
but upon opening lid again screen  is blank/black.
Computer is still running (you can hear music and instant messenger sounds and such)
but the screen is gone.
The best I've done for now is set my power button to do Sleep command,
and put my laptop  to sleep and unsleep and then the screen comes back.

Help us Microsoft :(
 

Answer 7

I have exactly the same problem! However it seems to have only occurred since I have started using the RTM Build, everything was fine on Beta 2 and RC1. I have updated the drivers twice, once from Windows Update and finally from Sony. I have also updated the BIOS.

Sony VAIO VGN-FS315s
Vista Home Premium
Nvidia Geforce GO 6400
Intel Pentium M 1.86GHz
1GB Memory

 

Answer 8

Wow, i thought i was the only one having this problem  :(

I have Sony Vaio VGN-FE21S with nVidia GeForce Go 7600, i have been using many driver from laptopvideo2go.com, but not solved problem yet, i am currently running nVidia 97.46 (the Sony release version for Vista) and i have upgraded my BIOS to R0172J3, which Sony UK have also release for Vista, but i still have this problem :(
 

Answer 9

Exact same problem  with a Sony Vaio VGN-FE590P.  How in the world did such a widespread bug make it through Microsoft's 'extensive' testing over the last year?  I installed Vista and noticed this on day two.  Also using new nvidia  drivers.  I've also noticed if I put the notebook in standby the screen  doesn't come back on until I wake it, close  the lid, and re-open.

Blah...
 

Answer 10

same problem  with my hp compaq nx6320, i have the latest video card drivers as well, one thing to do until there is a proper solution is to create a sleep button, and put the computer to sleep and wake it up again with the laptop  lid open  and windows  should restall, it takes time but is better then turning off your laptop by holding the power button... hope this helps and hope a solution comes soon
 

Answer 11

How did you create a sleep button?  I have a few custom shortcut buttons on my vaio, but I don't see any way to activate them in vista.

I have just been hitting the windows  key to open  the start menu, arrow-right to select sleep, and hit enter.  Then when the power goes off I hit the power button to wake it back up.  Takes about 30 - 45 seconds altogether, but it's still better than shutting down and starting up.
 

Answer 12

To activate your shortcut buttons go to: http://support.vaio.sony.co.uk/downloads/os/vista/upgrade.html
Install the utilities for your laptop, and then you can configure the buttons using the vaio control centre.
 

Answer 13

Funny thing: I have the SAME problem, but I use Windows XP Pro. I am using forceWare 93.71. May be that helps in your invastiagtions. I have a "feeling" that it is related to patch KB909095.
 

Answer 14

Hrm...  Well I know I had the xp up-to-date with regards to service packs before the vista  install - when was the update you are suspecting released?

I was able to install the sony utilities and now am getting a response from the brightness controls, but still don't seem to be able to find a way to access the vyyo setup interface from vista.  I can even browse to the folder the utilities installed in and have confirmed that the processes are running, but the custom S1 and S2 buttons are not responding and don't appear to be configurable.

I didn't find the software on the link that Andrew Provided, but found it at sony support under the "original" section for software for the VGN-FE590P.  I also applied the O/S Migration software for the sony utilities dll upgrade and still don't see the vyyo setup apps anywhere in Vista.  If I remember correctly, they were available in the control panel before.
 

Answer 15

I did the latest HP BIOS update for my Compaq and downloaded the latest video driver for VISTA from www.hp.com and now the problem  is gone but I still hear the sound of device disconnecting when i close  the lid  and connecting when i open  the lid. Also intermitten problems saying your video card driver stopped working and failures to run Windows AERO occur insted. If I look back at it it was better before...
 

Answer 16

Back again..

I haven't had luck with Sony at all, for all of us with VAIO-NVidia issues...

As for making shortcut buttons, I guess it's for our convenience to help us cope,

but it's fine if you can navigate the start menu to sleep for you as well.

Regardless, we shouldn't even have to be doing this to begin with.

Microsoft - NVidia - Sony - SOMEONE needs to get us a fix. (I think someone on this thread had ATI... so them too!)

 

Answer 17

I couldn't agree more.  If no one is going to fix it, someone needs to at least acknowledge the problem  and/or take some responsibility.  I'm just glad I haven't lost any data during a hard-shutdown when windows  key-right arrow-enter didn't put my notebook in sleep mode.  Ugh...

Considering the delays we've all had to deal with and the extensive amount of time that Vista has been available to companies like ATI and Nvidia for compatibility testing, it is ridiculous and inexcusable that such a fundamental flaw go unfixed, especially now that Vista is out on the market for a few weeks.

Even worse, Microsoft has pulled XP off the shelves and is only allowing manufacturers like Dell to supply Vista.  How can you shove something in front of everyone that has so many obvious problems?  Seems like a very bad business decision to me.  Even if the problems are the fault of the device manufacturers, less knowledgeable users are going to be saying "everything worked fine with XP", and some may even go back.

I have to give Microsoft a little credit, though..  They have fixed a few problems that were driving me nuts, i.e. making alps touchpad drivers available via windows update so now I can disable the tapping functionality while typing.  Nothing like typing half a page of text before realizing you've moved the cursor to another part of the window!
 

Answer 18

I'm having a similar problem  and I suspect it is related. My laptop  manufacturer hasn't released any new drivers for a long time. I have an ASUS z81ka. Everything was fine with vista  for a couple weeks. My lid  closed fine and opened fine and the screen  came back on. But just today I can't get my screen back. I have tried rebooting even and I see the bios screen then the loading screen with the copyright but I never see the login or vista logo button. I happen to have a CRT hooked up to my laptop and I did see the login screen on my monitor. After loging in however I do not see a desktop and my monitor goes into standby. The machine is still functioning though as I can close  the lid and hear that sound like a device was plugged in. I've tried putting it to sleep and waking up, closing and opening the lid, and nothing  seems to work. This all started when I tried to wakup my laptop from a blissful sleep.

Windows Vista Business x32

1GB memory, was upgraded from xp pro

ASUS z81ka with ATI radeon mobility 9700

 

Answer 19

As far as setting buttons is concerned, i have the Power button on my FE21S setup to go into standby (i think this is the default behaviour on Vista anyway)

And you are right, putting the laptop  into standby and waking it again is a workaround (although not a very nice one, i just want opening the lid  to turn the display back on)

I'm continuing to try all new driver versions i can find, currnetly upto nVidia 100.65, but still no solution

I also have updated my BIOS from Sony, but it hasn't made a fix for this problem

Nic
 

Answer 20

my hp compaq nx6320 closes and restores normally after i updated the bios from the hp website.. it took quite a while to find but it was worth it. but it is true dat it makes a sound wen u close  or open  ur laptop  lid but its not a big problem.
 

Answer 21

ok so i am a fellow vista  user who suffered from the sleep/wakeup/black screen  issue.  I think I found a solution.  Please bear in mind though, that while i love messing around with settings and stuff, i really don't have a technical understanding of how it all works, so i may be talking out of my a** here.  if thats the case, please forgive me.   anyway, if you download the rightmark cpu clock utility, make sure that all of the sleep functions are enabled.  initially, only 1 and 3 were for my cpu.  enabling 2 and 4 has allowed for about 25 consecutive successful wakeups.  (previously only 75% were successful).  also the same utility allows for underclocking of the processor (google search for instructions, it can be a dangerous proposition) which negated the vista mobile battery drain issue, returning my laptop  to xp drainages.

if this works for anyone else please email me and let me know, it would be appreciated.

DenverCU81@gmail.com

Chris

HP DV2000T

1.83 Core2 Duo

2GB RAM

Vista Premium Office 2007 Pro

 

Answer 22

This didn't make any difference for me :(
 

Answer 23

Suffering this problem  too............

In my Laptop if I use the start menu suspend button the system suspend as ordered (arround 3-4 seconds) and later, when push any keyboard letter it come back with any problem in arround 2 seconds.

If I close  the lid, it also suspend and come back in same times more or less (I can see the activity), but the screen  never wake-up and I can ear a small sound.

For me, the only solution is a reset. (don't work a re-suspend, nor screen change)

Meaby I'm wrong but this does'nt seem to be a bios or video driver.

Could It be a lid  close sensor acpi driver problem?

Thanks

 

Answer 24

Could very well be - I don't have my power options set  to put the notebook into standby/sleep.  Closing the lid  just shuts the screen  off, so everything is still running.  If I open  it, it doesn't turn the screen on.  If I window-key>right arrow>enter (put to standby), the computer goes to sleep and when I wake it the screen comes back on.

I may be mistaken, but the fact that the OS is able to turn the screen on when waking from standby tells me it should be able to do the same when I open the lid.  Seems to be an OS bug to me.

It's getting kinda pathetic - I am watching windows  update closely, and every time I get an update notice I get excited only to find it's the defender definitions, lol.

I hope they fix this soon...  I have tried to get used to not closing the lid, but I shouldn't have to.

I just keep trying to remind myself how many problems I had with XP, and then look at how great it runs today.  Hopefully it won't take too long for Vista to come around the same way.  Or will we just get used to the problems and work around them?
 

Answer 25

Hi
I got exactly the same problem  with an LG P1 Express Dual.

This is clearly a windows  Vista issue becouse we got the same problem in many different graphics cards brands and models, and this didn´t happen with XP.

I agree with Joelseph, and the thing that keeps me "alive" with hope, is that my situation on XP was a lot worse!!

I can´t even think how Microsoft could have missed such a big problem... and also... why aren´t they fixing it!!

Microsoft, please, I think this can be your biggest issue right now, as MILLIONS of people runs Vista from their laptops.
 

Answer 26

WORKAROUND!!!
Thanks to Jfrm for his comment about the acpi driver! I have managed to get my laptop  working as it should, however this method should probably not be recommended. The driver which caused the problem  is within the system category in the device manager and is called "ACPI Lid". It is necessary to disable this driver as it  does not function correctly, however due to the drivers nature, this  option is unavailable. Therefore I clicked "update driver software" , "browse my computer for driver software",  "let me pick from a list...",  unticked the  box "show compatible hardware" and replaced the driver with  a driver which is not likely to have any effect on the system.  "Volume manager" in standard devices seemed to work fine without causing any issues. Then after a restart i could close  the lid  without the screen  failing to turn back on when i reopened the lid. In fact the screen even powers off when the lid is closed! If you want you can even disable the new driver, although I haven't at this stage.
 

Answer 27

FIXED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It works!! Last night I was trying to remove the ACPI LID driver, but it did install itself after reboot. What I didn´t realize is that changing the driver for another one, like Andrew said, would fix the problem. And it did!!

This tells us that the ACPI LID driver that comes with Vista does nothing  good.
Anyway, we got a fix for now (or permanently), until Microsoft releases an updated driver, as using A VOULME CONTROL diver isn´t how it should be.
 

Answer 28

WOW

I would of never of thought about changing an 'ACPI Lid' for a 'Volume managment' driver, but this has also worked for me.

Hopefully microsoft will come up with a more suitable fix in time.

nic

 

Answer 29

Andrew - perhaps you should send a resume  to Microsoft! Hah!

Good work - this workaround worked like a charm for me, too. I hope Microsoft gets on the ball and releases and updated driver.

Thanks for your help, this solves one of the most annoying bugs I've had to deal with in Vista.

Now if I can just figure out how to keep my nested toolbar folder shortcuts from opening in internet explorer... This breaks arguments passed to apps, so they don't get processed. To simulate, drag a folder to the top of the screen  that contains another folder with an excel spreadsheet - if you click the folder dropdown arrow and click an excel document it opens in the ie excel plugin. Yuck! I have a bunch of ssh shortcuts that I'm passing the session name as an argument, and I can nest them like I used to be able to in XP. Hopefully Microsoft notices and fixes this...
 

Answer 30

Ok guys... I agree that the 'Volume Manager' Trick works WONDERFULLY.

I'm quite glad.

However, this is still a WORKAROUND.

Technically, this problem  still exists.. it's just that this workaround is significantly better than the sleep-and-revive method.

Still, I am quite glad to have this new method :) Absolutely ecstatic.

 

Answer 31

Ok, so 'solves' wasn't the best choice of words.  I agree with you 100% on the ridiculous nature of this workaround.  Of all the problems I would anticipate to accompany a new OS, something as fundamental as the sleep feature should rank awful high on the 'to fix' list.  I just ordered some new Dell notebooks at work that are running Vista basic; when you put them to sleep they don't recover if they're plugged in but recover fine if they're not.  Go figure.


 

Answer 32

can someone write a tutorial on how to do this. this is getting very frustrating and i have no idea to do what you all are doing.

thanks.  

 

Answer 33

You're basically replacing the default driver for the acpi lid close  device with something else, to disable it.

Click the start menu, then right click 'computer' and click properties.
Click the Device Manager option on the left.
Under 'System Devices', one of the first items should be the lid  close device.  Right-click it and click 'Update Driver Software'.
Click 'Browse my computer...', then 'Let me pick from a list...'
Uncheck the 'Show compatible Hardware'
In the right list, scroll to the bottom, and select Volume Manager, and click next.

You'll need to reboot  for this to kick in.  This should cover it I think...


 

Answer 34

sweet. thanks guys. im glad i finally got it working.
 

Answer 35

Ok, i have found one small problem  with this work around, it's nothing  major and i'm still real glad we got this 'solution'

But power optins no longer shows you options for what to do when i close  my lid, i.e. where previously we had set  On Mains = Do Nothing and On Battery = Sleep (maybe!)

These options are no longer available, so it looks like the act of removing the ACPI lid  driver means the OS has reverted to it's default of D Nothing for both Mains and Battery lid closes, this is no big deal for me.

I hope MS come up with a real solution to this problem, caus i think we have proved it is not gfx driver related

nic
 

Answer 36

yeh, i noticed that too

Thats becouse when you remove the ACPI lid  driver, you are telling Vista you haven´t got a lid to power, so it keeps detecting you got a Laptop, but without a lid, haha!

But becouse it´s a laptop, the computer itself (not Vista) powers off the lid when you close  it. If you have an option in the BIOS about sleeping when closing the lid (some does), the you can use that.
Becouse you still got the rest of the propper laptop  drivers (battery, PCMCIA, etc) it still let´s you choose between the other options that are just for laptops, like what to do in battery mode

Anyway, I dont care about that problem, becouse i dont use it at all. I´m just happy it works, althought, it´s just a trik, not a propper solution.


Another Issue I found, probably only with ATI cards:
When you are using a second display, Vista puts it on the RIGHT of your laptop by default. ALthought i keep to set  it up on le left, becouse thats where it is, after power on, wake up and open  the lid, it moves it again to the right!! I have to keep moving it all the time! It´s SOOOO anoying!!

Anyone with a trik for that?
 

Answer 37

has anyone tried taking the ACPI Lid drivers from Windows XP and installing them and seeing if they work?

I think it will work but I dont have another laptop  with XP on it so I cant pull it off.


just a thought.   
 

Answer 38

I´m going to try now.
I got XP on a visrtual machine on Vista, so i can check it.

I will let u know as soon as i get something
 

Answer 39

damn it. I cant find the acpi lid  driver. My visrtual machine doesnt detect it´s a laptop, just a standard PC. I used to use WMworkstation as virtual machine software and that did let me install everything as the propper computer it is running on.

Anyone else has XP to look for the driver?

 

Answer 40

ok ive got my friends laptop  for a while that has xp and the ACPI Lid is showing up but i dont know how to locate the actual driver on the hard  drive.  

 

Answer 41

I have my desktop extended on the right onto a TV and it stays on the right when i return from lid  closings..

perhaps there's a weird default to right side thing going on?

Good call on the XP drivers.. can't do it myself since this is the only machine I have :\

Keep posting.. :)

 

Answer 42

I just booted my Windows XP work laptop, and went to Device Manager and looked at ACPI Lid and driver details and it says

'No driver files are required or have been loaded for this device'

So i really dont know how we can copy the XP driver to Vista to see if it fixes the problem

nic
 

Answer 43

I am having the same problem  except that this is happening at the boot process.  I never see the Windows logo or the sign on screen  it just boots to a black screen with a white arrow that I can't move.  I can't do anything when the black screen comes up.
 

Answer 44

Sounds like a completely different problem  to me. Try booting in safe mode updating your graphic drivers (or rolling back), using system restore, or repairing your install by booting from the vista  DVD. Failing that fresh install or contact MS.
 

Answer 45

Thanks.  I have tried to boot in Safe Mode but I get the same problem.  This is a brand new HP Pavilion, that no new software or drivers have been added.  I am going to contact HP then MS to see what they say.  If I get a useful answer I'll be sure to post it.
 

Answer 46

If it is a brand new laptop  and it came pre-installed with Vista (which I'm guessing it was as very few express upgrades have been shipped at this point), and it has done this since new, return it to your retailer for a refund or a replacement. If this is the case you will not be able to receive any support from Microsoft as your copy of windows  will be an OEM version.
Hope this helps.
 

Answer 47

Hello,

I aslo had the "laptop close  lid, blackscreen" problem. But its fixed with the workaround with the volume manager.

But when doing that something else doesnt work anymore. Now I cant lower/higher/mute my sound anymore with those volume buttons on my keyboard. I have got a Sony Vaio FE31H. They just dont work anymore. I still can manual change the sound settings in the control panel --> Sound. But not with my buttons anymore. When I update the driver back to ACPI lid  it works again... Its probably because I used Volume manager for the ACPI Lid. Isn't there something else I can use instead of the Volume manager or someone have any suggestions. I am running Windows Vista Business.

Thank you

Andy

 

Answer 48

Yes, use another driver. I.e. something which your machine doesn't have and which isn't a critical driver.
 

Answer 49

I just got this message today. Not sure if any of you got it also, but thought I would pass it along...

Dear NVIDIA Customer,

On behalf of the NVIDIA vista  Quality Assurance team, we would like to thank you for your participation and assistance in improving our products.

We are writing to let you know that there will be a new Windows Vista Beta driver release available to download from nvidia  in the next few days. This is a new driver which will support GeForce 6, 7 and 8 series graphics boards; it does not support GeForce Go mobile GPUs. Please continue to check with your notebook manufacturer for a new driver for GeForce Go GPUs. GeForce FX users should continue to use the v96.85 driver.

The Vista Quality Assurance homepage has up to the date information on when the driver will be available to download, so please continue to check this website: http://www.nvidia.com/object/vistaqualityassurance.html.

Here is a summary of new features and bug fixes this new driver addresses:

New Features

GeForce 7 series SLI support GeForce 6 series SLI support GeForce 7950 GX2 support (both GPUs are now operational)

Key Bug Fixes

Improved OpenGL performance Improved NVIDIA SLI performance at high resolutions Brief corruption (flickering, boxes) on screen  at windows  Vista login, CTR-ALT-DEL (Task Manager), or other function that requires Vista User Account Control Playback issues when playing TV/DVD/video in Media Center with Aero enabled Outputting via TV-Out shows only a black and white display HDTV output does not keep HDTV resolution after restart Adjusting Video Color settings from the NVIDIA Control Panel are not getting applied. Change Flat Panel Scaling page does not correctly work in the NVIDIA Control Panel. Brightness, Contrast and Gamma values remain the same in Adjust Desktop Color settings once closing and opening the NVIDIA Control Panel. Corruption on DVI monitor while going to hibernation from standby Call of Duty 2 has no performance gain when SLI is enabled Madden NFL 07 while playing the screen will freeze, but the game will continue to run and you hear the in-game sounds.

General application compatibility fixes

Products Supported GeForce 8800 GTX/GTS GeForce 7 series GeForce 6 series

When the driver is available, please view the driver Release Notes for a full list of bugs fixed, known driver issues, products supported, and operating system and application limitations. NVIDIA will continue to provide new drivers that will fix more known driver issues.

I hope this happens soon!
 

Answer 50

Ok, well i've had the same problem  too with the black screen  sometimes when resuming from sleep(closing the lid) and i'm sure everybody's tired of hearing about it. I just found this message board today. I called dell last week, spoke to two technitians who both knew nothing  bout this black screen and 1 even spoke of replacing the video card. I jus bought my latitude d820 3 or 4 weeks ago with vista  pre-installed and it came with the NVIDIA QUADRO 512mb 120M. 2gigs or ram. I haven't tried the ACPI lid  driver thing yet. But I also think the video drivers available for vista suck. Right now the best resolution I can get with the latest driver updates available for my notebook is  1280X800. the only refresh rate available is 60Hz, which causes a lot of flickering. And finally when I used to resume  from sleep my resolution would be corrupted and after the 1st ficker it would be reduced to something like 1024x720. I jus did a system restore to the first day i got it and its been good for two weeks now, and hope it stays that way. I'm jus glad to see i'm not the only one whose experiecing this black screen thing. I really do feel screwed though by dell for paying just under 2g's for a system and having to reboot  2x to get rid of that black screen. i feel bad for everyone else on this board and hope microsoft gets their act together and they find a real fix soon.
 

Answer 51

Khanani,
The only refresh rate available on all LCD displays is 60Hz, however they do not flicker at all due to their design. An LCD at 60Hz will flicker infinitely less than any CRT display. If your LCD screen  is flickering it probably has a fault and your laptop  needs to be returned to Dell. Furthermore LCD displays have native resolutions, ie 1280X800, which they look best at, and cannot exceed due to the number of pixels on the screen. I'm guessing your laptop is a 15.4 inch model from that resolution.
 

Answer 52

Fantastic FIX!!!!!  With the problems I have been having on my Vaio since I upgraded this little gem has stopped me from wiping vist and going back to XP.  Lid now works like a charm!!  I have also only just managed to get the shortcut buttons working, but it seem's to be intermittant, sometimes they work and sometimes....they don't.  But seriously Sony / MS, should have got this stuff sorted before release....

 

Answer 53

Hi had the same problem  on my Vaio FE-21B, found a fix on one of the other forums...tested it and it fixes the problem with the lid!!!  Under device manger, find the "ACPI Lid" driver under "System Devices", right click and  select "Update driver software", Select Browse my computer for drivers, but choose "Let me pick from a list of device drivers on my computer".  Untick "Show compatible hardware", scroll down to the bottom and select "Volume Manager" as driver, this fixed the problem with the screen  not powering on when openeing the lid!  Does anyone have a fix for the buttons (S1 & S2) not working?  I've updated the drivers and they work temporarily and then stop!  Any help would be appreciated.
 

Answer 54

So this morning I get a windows  update notification. And low and behold, what is in the update? "NVIDIA driver update for nvidia  GeForce Go 7400 (Microsoft Corporation - WDDM)". So of course I am excited and I immediately install the update and reboot, then assign the original ACPI Lid close  driver, and reboot. I close the screen, and open  it, and whoosh. Nothing. I switch back to the volume manager and here I am.

I keep going around and around in my head why in the world Microsoft doesn't seem to be devoting any attention to this problem. It seems so simple. I am just glad I don't want to use the ACPI events to put my notebook to sleep or shut down when the lid  close event fires. If I did, I would be even more disgusted.

So this issue doesn't really affect me any more. Overall, Vista has impressed me as running very well and being stable, even though NONE of my games work. I've tried about a dozen, and not a single one works. To Vista's credit, I have only tried one since the nvidia update...

But isn't it the principle of the matter? How much more widespread and serious does an issue need to be to get some priority? Ugh....  *Shrugs*
 

Answer 55

I have a sulotion for Sony VAIO FE21/28/31/41 users:

Update to BIOS Version R0200J3 (You get it JUST from the FE41 Support Page)!

I have a VAIO FE21M and it works perfect with Windows VISTA (no black screen  after closing and reopen)!
But
when I boot XP, it automatically installs a System Device called "High Precicion Event Timer" and on next reboot  XP doesn't start (just until the boot logo or I must reset to last successful configuration)! Maybe you can deactivate it in XP (maybe with the "Volume Manager trick" ;)

When you go back to Bios Version R0172J3, XP starts perfectly!

sng

PS: sorry for bad english :)
 

Answer 56

I have the same problem.  The first time I thought the screen  went off.  But, when I had the laptop  hooked up to an external HDTV I realized that it automatically switches to an external monitor when the lid  is closed.  The screen automatically popped up on the HDTV.  This happens even if no external monitor is attached.  To get the screen back for me I just pushed Function and monitor select button (f4 on Compaq v3000z).  Very annoying.  Why don't they fix this.
 

Answer 57

Same problem  for me - brand new laptop.  All new hardware and software - hibernation seems to freeze computer - I have to run shut down everytime as closing the lid  is more of a headache.  Incidentally I am also having problem with messenger as well... wont open  for me; came across other problem in my search - Microsoft -- can you please advise?

Turrah
~jenn
 

Answer 58

Have the same problem  with brand new (just 5 days from the store) Acer Aspire 5100: sleep button and closing the lid  works properly  just once in 10 times, although BIOS is even more recent (v2.70) than available through Acer support site (v2.60) and latest ATI drivers reinstalled from ATI support site. The only time the close  lid and sleep or hybernation functions worked was right after video drivers were reinstalled or just a few seconds after reboot. For me it looks like Vista somehow disables the right drivers or not using them properly.

Then above functions fails on my notebook, hard  drive and monitor shuts down, but power button still had light on it and after that no keys are working and only hard reboot  can help.

I was ready to return notebook to the store and was going try to exchange it for a different brand, but I can see this problem persists for all kinds of notebooks - from the cheapest to most expensive.

MS people: PLEASE fix the problem!!! Or at least aknowlege you have it!

At my opinion such driver or BIOS compatibility problems should have been addressed by Microsoft way before Vista was released and became a mandatory OS for all new computers. As a consumer and former XP user I am very dissapointed with such problematic Vista OS.

 

Answer 59

Hi all...  as there are quite a few posts on this topics I'd thought I'd reply to ptendeiro's as it seemed right point.

ptendeiro's comment "The only laptop  I've seen WITHOUT this problem  is an old HP X1010 with an old ATI Mobility 9200." while assumidly true, I have a HP Pavillion zt3000series (zt3106EA dv294E) Notebook with ATI Mobility Radeon 9200 which has the little "refridgerator" style light switch which will turn off the screen  when pressed or if the screen is closed. However, with Vista, the screen stays off.

The only way I can get the screen back is to crash the machine by holding down the power switch.

Now, I think it must be said that it is a common issue with vista  that many have a problem when the machine goes into 'sleep' as set  in the power management profiles.

This model is not supported by HP as Vista upgradeable.

That said, I have upgraded my XP Home Ed OS to Vista Premium Home Ed.

HP are not offering any driver support and neither is ATI for this machine but I did find a site that suggests that the Beta versions of Vista used alot of the XP drivers, which do work (for the one I did download - the ATI Mobility Radeon 9200 driver). Now I can see an 'uncorrupted' screen.

The site is: http://www.radarsync.com/vista/

I hope this helps someone, but all I can say right now is that when XP came out, drivers were a major problem too.

Right now, I have no issues with Vista except for the 'sleep' and the 'screen switch'.

I can live with those and I'm sure that one day someone smart enough will sort it out.

Cheers to all and I'll keep looking too.

 

Answer 60

I just upgraded my Sony VGN-FE21S to BIOS v R0200J3 and re-installed the 'ACPI Lid' and so far everything seems to be working as expected.

This isn't something i'd normally do (install a BIOS intended for another machine), but as the FE1x FE2x and FE3x machines all take the same BIOS i figured the risk was minimal for the FE4x BIOS ;)

btw, i noticed that the 'High Precicion Event Timer' system device also get's installed under Vista (i dont have XP any more on this machine, os i cant comment on whether this BIOS allows XP to work)


Regards, Nic
 

Answer 61

the same problem  with me. new brand dell precision m65 with 4GB ram. last bios available (A07). will try to check for a drivers update

but sounds like I also have to go for the "trick"....

Sounds strange having a laptop  that doesn't behaves like a .... laptop... isn't it?

 

Answer 62

Ok, so I stumbled upon new Nvidia GeForce Go drivers on sony's support site this evening.  I excitedly download the 50 MB monstrosity and start the install.  During the download I screenshot my Windows Experience Index Score page, hoping that my lousy video card rating should jump dramatically with the drive update (it's 3.7 for graphics, and 3.2 for gaming graphics, and I have a Geforce Go 7400 - a higher performance card for a mobile chipset).  After being greeted with the usual 'getting ready to install' dialog, my computer suddenly reboots without warning.  Nice.

I immediately check the device manager to confirm the installation of the new drivers, since I never got any indication that the driver install completed.  Driver date looks good, and my arbitrary Windows Experience Index Score needs updating.  I refresh.  My gaming graphics score doesn't change, and my graphics score goes DOWN - from 3.7 to 3.6.  Lovely.

So my last shimmering hope for some sign of progress is the ACPI Lid close  issue.  I know, it's futile, but apparently by this point I am quite the glutton for punishment.  I change back, reboot, close the lid, and am greeted by my old friend the black screen.  I mumble a few expletives, cripple the ACPI lid  Close driver, and here I am.

Boy, Ubuntu Beryl sure is starting to look enticing these days: 
http://www.youtube.com/watch?v=xC5uEe5OzNQ
 

Answer 63

Closing the lid  just shuts the screen  off, so everything is still running.  If I open  it, it doesn't turn the screen on.

Vaio VGN FE31H

Vista Home Premium

 

Answer 64

Yeah the same problem  is happening to me

I have an HP Pavilion ze2315us with an ATI Radeon Xpress 200M chipset.

I am running Vista Home Premium, and this is really annoying, the trick works, but hopefully Microsoft will do something to fix this

 

Answer 65

The same problem..I've Vaio VGN-FS315H
 

Answer 66

I success to fix this problem  by using WDDM driver. But after I use WDDM driver, I can't adjust brightness of LCD screen. Do you have any other solution ? (I have VAIO VGN-C14SP and upgrade to Windows Vista Business via Express Upgrade from SONY)
 

Answer 67

I have another solution to fix this problem. (I try on VAIO VGN-C14SP with NVIDIA GeForce Go 7400 and upgrade BIOS from SONY before install Windows Vista.)

Install NVIDIA driver from SONY or NVIDIA website. Enter Computer Management and enter Device Manager. Double click on Display adapters and right click on NVIDIA GeForce Go 7400 and choose Update Driver Software... . Click Browse my computer for driver software and click Let me pick up a list of device drivers on my computer. Uncheck Show compatible hardware. Select NVIDIA on left list box and select NVIDIA GeForce Go 7400 (Microsoft Coporation - WDDM) and click Next. (If WDDM is more than 1 choice, I suggest you to select WDDM from a list which it is not the first of WDDM in a list, If you do not want to uninstall NVIDIA Control Panel and other functions which installed before.)

NOTE

I do not try to use solution which tell to change ACPI Lid to Volume Manager. It work fine except that you cannot adjust brightness of LCD manually (from button on keyboard or from Power Options in Control Panel) but If you set  Adaptive display in Change advance power settings to On, It works. (If this function does not appear after unplug power cable, I suggest you to try to do from my solution again and select another WDDM driver. But if do not care about utilization of battery or settings which you use to increase performance, you do not find WDDM driver again )
 

Answer 68

Yay! Smile worked thank you SOO much.. i got sick of rebooting my laptop, this really helped me.

Why Volume Manager though?

 

Answer 69

Same exact problem  as everyone with a brand-spanking new Dell Inspiron E1405 running vista  Home Premium. The problem is that I'll shut the lid, expecting it to go to sleep mode, then I'll put the laptop  in my bag and it'll keep running on full power inside my bag where it gets pretty hot!
 

Answer 70

I have the same problem  as all these postings.  The computer is a Sony Vaio (cant' remember the model number off hand).  I went into power options and changed all settings to never turn off monitor or hard  drive under any cirumstance.  I've noticed now that when running Messenger that it still freezes.  Has anyone else seen this as well?  Imagine if it's caused by another Microsoft program.
 

Answer 71

The problem  occurs regardless of whether Messenger is running. It is caused by the ACPI lid  driver. If you only experience the problem when Messenger is running, the problem you are experiencing is likely to be a different one. Have you contacted Sony?
 

Answer 72

Hi folks

I too had the same problem  on a new dell inspiron 6400 with vista  prem. Dell support tried the sane with the volume driver but that wasn't stable and after getting bored waiting for them i thought i would investigate it myself.  Solution of my own was to disable the request for password on wake. again this did the trick beautifully but left the system open. Dell came back and said waiting on microsoft to sort driver out. So thats where I'm at. Not sure but must be some kind of authority or permisssion problem don't you all think.

Cheers Mico

 

Answer 73

hello!!

i'm french sorry for my english! :-)

i'm find a driver for nvidia  GO 7400 , he run perfect on vista

http://www.station-drivers.com/telechargement/nvidia/nvidia_geforcego_95.62beta-vista32.exe

Install NVIDIA driver  Enter Computer Management and enter Device Manager. Double click on Display adapters and right click on NVIDIA GeForce Go 7400 and choose Update Driver Software... . Click Browse my computer for driver software and click Let me pick up a list of device drivers on my computer. Uncheck Show compatible hardware. Select NVIDIA on left list box and select NVIDIA GeForce Go 7400 (Microsoft Coporation - WDDM) and click Next. (If WDDM is more than 1 choice, I suggest you to select WDDM from a list which it is not the first of WDDM in a list, If you do not want to uninstall NVIDIA Control Panel and other functions which installed before.)

thank Petchtykun!
 

Answer 74

Just go to control Panel and find the sony quick button launch it the control panel.  That all you have to do.  I think you should know what to do.
 

Answer 75

I am having the same problems with my HP Pavilion DV2310US laptop
 

Answer 76

Hi all..  I have heard or read somewhere that Microsoft is looking at this issue of terminal sleep with Vista, and I have not been successful in changing the ACP lid  driver.

I have found that I can tell the system not to sleep when the lid is closed. The screen  turns off when the lid is closed and turns back on when opened.

It services my purpose for now but the idea (as I believe it to be) is that when the machine is put into sleep, all info is placed in memory and everything else is shutdown  or in a reduced power state allowing near instant recommencement of use. I have not tried the hybernate option and may post later after doing so, but below is what I set  to achieve lid-closing without seizure.

Open Windows 'Start' (lower left corner of the Task Bar)Select Control PanelSelect Power OptionSelect "Choose what closing the lid does" on the left side-bar optionsAbout half way down, where it says "When I close  the lid:" set both "On battery" and "Plugged in" to "Do nothing".

Like I said, this currently is ok for me (actually, when I was running XP, this is what it did anyway).

I hope this helps someone.

HP Pavilion ZT3106EA/DV294E

Vista Home Premium

ATI Mobility Radeon 9200

Intel Pentium M 1.4GHz

1GB Memory

 

Answer 77

I have exactly the same problem  with lid  --- I close  screen -- it never comes back again... just all black... I'll try the ACPI lid hack suggested here earlier and will let you know.

Vaio VGN-FE790

Vista Ultimate

2GB RAM

Core 2 DUo

nVidia GForce GO 7600 (with the latest drivers from nvidia  website)

Everything else works just fine.. Vista seems to be really stable, eventhough there are some noticable bugs already.

 

Answer 78

works!!!!

this ACPI lid  hack does actually work! Thanks guys!

Vistaaaaaa baby!

 

Answer 79

Problem w/ ACPI fix:

Now, that lid  problem is solved, but I have another one --- speaker output won't work on my laptop! No sound when I connect headphones/speakers to the audio output on the laptop; it was working couple hours ago (before i applied this fix) Sad(((((((((((((((( No I'll have to somehow return back to settings I had. Can anyone help here?

 

Answer 80

ok. this is weird.

I can't hear any music (through my headphones/speakers) of media player, websites, games, etc.. I went to sound properties/headphones, I tested sounds there -- and sounds do actually come out of my headphones!! So, I guess this has to do with Vista, is it some kind of bug? And plus during boot (Vaio has this boot sound) I can hear boot sound through my headphones.

Any help appreciated.

 

Answer 81

OK, I went into Event Viewer, and saw this error from ACPI in the last hour: (I have the latest BIOS available for VAIOs, I upgraded it right after I installed Vista(back then everything was working fine))

: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

 

Answer 82

ok. I solved sound issue, but lid  is still thereSad(

 So, I performed System Restore - didn't help. Then I reinstalled Audio drivers, latest from VAIO website, now I have sound through speakers!

 

Answer 83

Gateway mt821 1.6Duo 2GB667MHZ resumes but other drivers do not reload correctly (Sierra 8175 802.11x/GSM PCMCIA   and   internal 802.11x)  video card = some intel shared memory ***.  I am not certain how the saved session is stored by windows  but do notice significant amount of user with less ram having problem.  Simple user offering simple theory anyone with resources tell us how it works out.
 

Answer 84

I FOUND THE FIX!!! without you having do change anything with ACPI LID.   download http://thehotfixshare.net/download/download/Language%20Neutral/Vista/Windows6.0-KB929577-x86.msu and this should fix your problem.  I now have had no more black screen  problems after waking from sleep!
 

Answer 85

what are you  talking about? Wich is this acpi lid  hack?
 

Answer 86

Petchtykun! wrote:

I have another solution to fix this problem. (I try on VAIO VGN-C14SP with NVIDIA GeForce Go 7400 and upgrade BIOS from SONY before install Windows Vista.)

Install NVIDIA driver from SONY or NVIDIA website. Enter Computer Management and enter Device Manager. Double click on Display adapters and right click on NVIDIA GeForce Go 7400 and choose Update Driver Software... . Click Browse my computer for driver software and click Let me pick up a list of device drivers on my computer. Uncheck Show compatible hardware. Select NVIDIA on left list box and select NVIDIA GeForce Go 7400 (Microsoft Coporation - WDDM) and click Next. (If WDDM is more than 1 choice, I suggest you to select WDDM from a list which it is not the first of WDDM in a list, If you do not want to uninstall NVIDIA Control Panel and other functions which installed before.)

NOTE

I do not try to use solution which tell to change ACPI lid  to Volume Manager. It work fine except that you cannot adjust brightness of LCD manually (from button on keyboard or from Power Options in Control Panel) but If you set  Adaptive display in Change advance power settings to On, It works. (If this function does not appear after unplug power cable, I suggest you to try to do from my solution again and select another WDDM driver. But if do not care about utilization of battery or settings which you use to increase performance, you do not find WDDM driver again )

doesn't work for me..i've fixed only black screen  but adaptive control of screen doesn't work.I've tried four wddm driver for 6400 go ..

I think then only solution is wait for new bios from sony..

what is the ACPI lid hack???

 

Answer 87

Petchtykun! wrote:

I have another solution to fix this problem. (I try on VAIO VGN-C14SP with NVIDIA GeForce Go 7400 and upgrade BIOS from SONY before install Windows Vista.)

Install NVIDIA driver from SONY or NVIDIA website. Enter Computer Management and enter Device Manager. Double click on Display adapters and right click on NVIDIA GeForce Go 7400 and choose Update Driver Software... . Click Browse my computer for driver software and click Let me pick up a list of device drivers on my computer. Uncheck Show compatible hardware. Select NVIDIA on left list box and select NVIDIA GeForce Go 7400 (Microsoft Coporation - WDDM) and click Next. (If WDDM is more than 1 choice, I suggest you to select WDDM from a list which it is not the first of WDDM in a list, If you do not want to uninstall NVIDIA Control Panel and other functions which installed before.)

NOTE

I do not try to use solution which tell to change ACPI lid  to Volume Manager. It work fine except that you cannot adjust brightness of LCD manually (from button on keyboard or from Power Options in Control Panel) but If you set  Adaptive display in Change advance power settings to On, It works. (If this function does not appear after unplug power cable, I suggest you to try to do from my solution again and select another WDDM driver. But if do not care about utilization of battery or settings which you use to increase performance, you do not find WDDM driver again )

doesn't work for me..i've fixed only black screen  but adaptive control of screen doesn't work.I've tried four wddm driver for 6400 go ..

I think then only solution is wait for new bios from sony..

what is the ACPI lid hack???

 
 

Answer 89

works for my Vaio FE-31M fine thank u my friend!!!!

 

Answer 90

Acer Ferrari 4005
Ok so I have tried the hack now and lo and behold it worked ....... well for about 15 seconds anyway machine shut down into a sleep state then 15 seconds later decides its had enough sleep and re - awakes lol !. Tried it a few more times and everytime it just wakes up like nothing  has happened. Oh well back to the drawing board eh ?
 

Answer 91

GO TO DEVICE MANAGER, CLICK SYSTEM DEVICES, RIGHT CLICK ACPI LID, CLICK UPDATE DRIVER, CLICK BROWSE MY COMPUTER, CLICK LET ME PICK FROM LIST, UNCHECK COMPATIBLE DEVICE, SCROLL DOWN AND SELECT VOLUME MANAGER, THEN REBOOT. This'll have to do until microsoft get their act together.
 

Answer 92

What does that do exactly? Don't like fiddling around there not knowing what will happen

/Kribba
 

Answer 93

yep this hack gets rid of the ACPI LID close  action completely rather well ........ but how the hell do we get back the option to actually get back the ACPI LID CLOSE ? because it has gone completely in my power options drop down list ! and I would rather like it back now seeing as I have got new drivers to try on it  lol.
 

Answer 94

Quite simply - find the Volume Manager, and change it back!  Right-click Volume Manager, Update Driver Software, Browse my Computer, Let me pick from a list.  ACPI Lid should be the only option listed.
 

Answer 95

tyvm Joe
 

Answer 96

hi, i have the same problem  with lid.
i'm italian, sorry for my english, i'll try doing my best Smile.
i have vaio FE31B and i followed the procedure you wrote, but my OS is in italian language and i can't find last step: "VOLUME MANAGER". i have a voice called (transleted) "SYSTEM'S SPEAKER", is it that? is it something associated to the speaker?
anyway, i tried with this driver but it doesn't work, but this option seems to be similar to your "VOLUME MANEGER".
could you give me any advice?
thanks!
 

Answer 97

Devi scegliere archiviazione volumi...io ho fatto cosi e funziona
 

Answer 98

erm... yeh, that sounds pretty much Italian

sounds good to me. try that and it should work. Anyway, almost anything in that list should work

tell us how u did when you are done. In english please.... or spanish! hah!
 

Answer 99

it works!!!
grazie matrixfede ; )
i found the voice volume manager in my language..
but this afternoon, before changing driver, i closed lid  and i didn't have any problem.,now i came back home i tried aaand...black again! so i fixed with volume maneger driver!
i forgot to tell that during the first week with vista, i could close  and open  lid and screen  always worked, my problems started yesterday without any reason (no installations..)
thanks!!
 

Answer 100

Why Sony doesn't release bios update?

Why microsoft doesn't fix this problem?

 

Answer 101

sony fixed for vaio FE4x series, there is a new bios in vaio-link page:

BIOS Update R0200J3

This BIOS Update fixes following issue

Display stays dark after closing when lid close  action is set  to Do Nothing Sometimes system hangs when unplugging AC Adapter in standby.

Download and Installation Instructions

Download the file "PHBSYS-01101528-UN.exe", and save it to a download directory (e.g. C:\Download). Close all running applications. Click Start - Run - Browse, and browse to the directory where you downloaded the file (e.g. C:\Download\ ). Select the file. Click Open. Then click OK. A window will appear. Click the button Update. Wait while the BIOS is being updated. PLEASE DO NOT INTERRUPT THE PROCESS! When the update is finished, click OK to reboot  the computer
 

Answer 102

I have a slightly different kind of problem.  Although I told Vista to turn off the display after a set  amount of time, instead of turning off the LCD lamp, it simply refreshes with a black screen  and keeps the light on.  I remember in XP, it simply turns the lamp off instead.  Any ideas?  Very appreciated, thanks.

System:
Compaq Presario V2000z
ATI Radeon XPress 200M video
 

Answer 103

I had the same problem. but mine resumed when function f5 was pressed. spoke to compaq they had no idea, spoke to currys uk tech guys who said it was faulty and would collect and fix it.

i found a solution.

go into power options

advanced

display

adative display

switch off adative display on battery and power.

job done problem  solved.

 

Answer 104

There is a better way.

Goto power options

advanced

display

adative display

switch off adative display on battery and power.

job done works a treat.

this saves you having to mess about with drivers and works.

 

Answer 105

Could you please clarify what to do once you get to that point?  I clicked on ACPI Lid from that point, and you're right, it brought ACPI Lid option back, but unfortunately, now my "Volume Manager" option is gone!

So does this mean that now that I've screwed with my drivers, I can either have ACPI Lid, or Volume Manager, but not both??? Only reason I'm trying to restore it to where it was is that I just got a Blue Screen...  Help please!!! 

How do I get my Volume Manager option back?

 

Answer 106

Hi,

I am using hp 6400 notebook PC and windows  XP and also facing the same problem. Can anyone help me how to get out from this issue.

Thanks in advance for your replies.

 

Answer 107

Like another mentioned, I had the following error in my Event Log in Vista Home Premium:

ACPI, error 13: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

I'm convinced this is why the screen  problems continue, why power management doesn't function properly, why I can't see the estimated remaining battery time left (only the percentage of battery left), and why battery life is ultimately pathetic with my Sony Vaio VGN-FE890.

Calls to Sony and Microsoft have not yielded any fruit other than the boilerplate reinstall/restore windows  installation.  FYI, that didn't work either, and I just lost a day of my life waiting for the restoration.

Sony?  Bios Update again please.
Nvidia?  Graphics driver update again please.
Microsoft?  Please resolve the ACPI error.

This is really getting long in the tooth, eh?

 

Answer 108


I have the same problem, but i have it with XP so it seems the problem  is not Vista, this happened to me like 3 month ago i re-install the graphic driver (dv8000 CTO / nvidia  76000 go)
and it works perfectly, but recently i have installed some programs like vista  pack and others, i though it was a incompatibility problem but i just uninstall recently programs and still same proble i will try reinstall graphic driver meaby got corrupt, i will tell what happen next, but the problem for me and rino (upper post) is that  nvidia doesnt  deliver  go7600 driver i have to download from  hp.com, so if anyone knows about nvidia go 7600 driver from the offical page of nvidia let me know i will try now again and see if they have add that driver
 

Answer 109

The resume  and lid close  problem still seems to exist.

I have downloaded all "VISTA" updated drivers for my notbook. There are no device conflicts and everything works well, except resume from hibernation. All patches and latest updates from Microsoft have been installed. My notbook is a BENQ S72. Can anybody help further

 

Answer 110

I have a big problem, switched of my laptop  last night and this morning when starting up it starts loading and than the screen  goes black and stays black no going to windowsVista, i'm having to do a hard  reboot and to enable me to go to windows  i have to go under Safe Mode, my laptop specs are as follows;

Packard Bell

WIndows VIsta

1.6ghz

60g HD

Let me know if more information is needed to help with this matter.

PLEASE HELP ANYONE

THANKS

 

Answer 111

hey, i had the same problem  for quite a while but now I found the solution to it (for HP only, other model i dunno). Since it has a GeForce card the problem is that the "nForce STA Controller Chipset" driver from HP for vista, which can be found here isnt quite a new driver. Infact it is the only old driver which it provides. update it and the problem will be fixed.

Note that this is NOT the VGA driver. Also a BIOS update using the WinFLASH is a very usefull  thing for the HP laptops, which also can be found in the HP site

I hope this was helpful. This is how i solved the problem

 

Answer 112

Thanks for that tip, I've been suffering this problem  too since installing Vista on my Vaio laptop.
Your tip worked a treat.
 

Answer 113

I dunno whether this will work for all but it sure has hell stopped all my problems, I can now shut the lid  and my Acer Ferrari 4005 goes into hibernation mode in like 3 seconds flat and wakes in the same time also.

All i have to do is switch off the wireless before i shut the lid (very simple on the Acer coz its a big orange button on the front of the machine !)...........voila problem  solved for me after having tried god knows how many workarounds. I really dont know how many other machines this will work on. Acer use Broadcom wireless adaptors and I am going to assume that this is where the problem lies. I have tested this like 45 times continuously and it did not fail once then just out of interest I left it (wireless) switched on and shut the lid .........same old problem machine just shut off the screen  needing a hard  boot.

soddy

 

Answer 114

Hey man thanks a lot for your advice, that worked out fine for my Vaio FS315S!
 

Answer 115

Hello,

I have a VAIO notebook FE770G with Vista 32-bit Premium. I recently did a clean installe and updated to the latest BIOS (July 2007) and latest drivers. But, I too, still have the same wake-up issue... "The embedded controller (EC) did not respond within the specified timeout period..." Previously, I had Vista 64-bit running on my notebook for about 4 months--same issue there.

Does the updated driver for the ATA/SATA devices really work? If so, were did you find the correct driver? I have been looking for them for quite awhile.

Thanks for you help.
 

Answer 116

As I told before, I have VGN-FE790, was preinstalled with XP Home edition. I installed Vista Ultimate on it and since then having this lid  problem.

A few days ago I called VAIO Sony Support and told them about this issue - lady's response was - " WE DO NOT SUPPORT VISTA ULTIMATE YET. THE ONLY LATEST VERSION YOU CAN HAVE IS VISTA BUSINESS EDITION"! She also added that they are not responsible for any errors that may be caused by this so-far 'evil' Ultimate edition, and she said that they don't have drivers for it.

What I don't get is - is there really a difference between Business edition and Ultimate editoin of Vista, that Sony says it doesn't support Ultimate yet? Aren't drivers supposed to be the same for both?! Like for XP - home and pro both had same drivers.

 
 

Answer 118

Hi there...
I have the same problem  like all of you.. HP nc4400 with Vista Business (with Intel® Graphics Media Accelerator 950).
still no solution found here Sad ive updated to the latest drivers from Intel.. no result ;(
 

Answer 119

Good day folks, ran across this forum searching for a little advice on a HP DV2310US. I’m a retired bench tech, had a store front for many years and old customers still come to me for PC help etc. Anyway I picked up this dv2310 I'm on now, from an old customer. He had shattered the LCD and warranty wasn’t going to cover the repair. That’s what drove me out of business. Cheaper to replace than repair…

I have this fully loaded running Home Premium 64 bit. The customer never brought me the remote or manuals for it and I have one or two devices in the device manager show this: “Base System Device” with typical yellow exclamation point. The device’ is disabled. Web cam works, card reader works, audio, graphics are beautiful! No TV card that I can determine, just SVHS out. All drivers from HP installed with help and libraries etc. Anyone got an idea what these/this device could be?

Oh yea, cost me $75 for the LCD from an old supplier buddy and about 45 minutes as I went really slow, to install the glass clean etc. Can't stand dust on my LCD! Lol… So ended up with at what $2500 computer for say a $100… The LT also runs MUCH cooler running 64 bit  as compared to 32 bit. Sorry so long winded, Mike…

 

Answer 120

i have a problem  with my intel graphics media accelerator 950 i play a game and it shuts down and restarts saying my graphics stoped working. and i have a

acer aspier 5610z

windows vista  premium

but i can't seem to locate the drivers for it

but when i go into my devices it says its a 945gm wich is wierd.

 

Answer 121

It appears that when your first install the OS it installs a generic display driver for you, which would cause a lot of flickering problems. If you go to the computer manufacturer's website and download and install graphics driver according to your hardware configurations, it will fix the problem. This actually fixed my problem. I hope it fixes yours too.
 

Answer 122

Definitly, for my LG P1 and ATI x1400 this worked 100%


http://www.superwasp.net/weblog/2007/08/fix-solving-ati-black-screen-problems.htm
 

Answer 123

I have also the same problem  on Amilo Pi 2530 notebook, but we may await solution from Microsoft, one of hotfixes included in Service Pack 1 for Vista should adress this issue and they have correctly marked it as driver issue. Another problem is that SP1 is available only in form of a RC, and when final release arrives one would be prompted to uninstall RC, therefore one´s Vista instalation may become troublesome... best solution I have found is to turn off stand-by mode and wait for final release of Vista SP1.

 

Answer 124

Fixed mine also. I only needed to push the power button and it came out of hibernate anyway. Now if someone could figurem out what is causing my screen  to refresh at rate so quick that I can't do a shutdown  without going nthrough ctrl-brk or type entries into the run selection more than to letters I would be greatfull!!

 

Answer 125

I have had the same problem  (with screen  going black with no reason), but it was solved don't know how! The only problem left is that sound of disconnecting device when lid  is closed! Moreover I can see from prinscreen that when the lid is closed - no displays are being offered in NVIDIA control panel in multiple displays settings. You can actually see prinschreen here: http://fotki.lv/?x=OS5RKFxDRy06RDxIV1M5LlMoXERZRFlHUlM5LlIoXENRQVZMRy06QTxIU0RSTFZFUUZHLTpAPEgiMSAhJFM5LlcoXDEkJiJTOS5WKFwlNDc=&size=1

 (harmless link). I would be sooooooo happy if somebody could help to solve the problem! Technical guys from HP changed "defective" motherboard and some other "defective" stuff, but I guess they just had to write something in their repair blank as the problem is still there!!!

 

Answer 126

I tried chrisk_81's solution, and initially it seemed to help. But after a while the problem  came back.

Ontopic: We recently bought 4 Amilo XI 2550 laptops, and installed vista  on them. 3 of them work ok, but the fourth also has the "black screen  after sleep/standby" bug.

I used the same drivers for al 4 laptops, Vista SP1 x32 is up to date as well as the laptop's Bios.

They have mobility 2700 Radeon.

When will this bug be fixed?

 

Answer 127

Dear Mary

Please can you provide Microsft's current position on this problem.

I have a similar` problem  from time to time and am trying to work out what the cause of the problem is.

As you will see from the thread, after you posted your comments, everyone concluded it was a Vista problem and devised a driver-swap to solve it.

Regards

Derek

 

Answer 128

p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0cm;margin-bottom:.0001pt;font-size:12.0pt;font-family:'Times New Roman';} p.PARAINDICE, li.PARAINDICE, div.PARAINDICE {margin:0cm;margin-bottom:.0001pt;font-size:16.0pt;font-family:'Times New Roman';font-weight:bold;} @page Section1 {size:595.3pt 841.9pt;margin:70.85pt 3.0cm 70.85pt 3.0cm;} div.Section1 {page:Section1;}

SOLUTION FROM HP 


Thank you for contacting HP Chat. If you need further assistance, please visit our website or contact us again via Chat or E-mail.

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Customer: The display won´t start after closing the lid/sleep mode[An agent will be with you shortly.][You are now chatting with

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HP Tech : Hello.

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HP Tech : How are you today?

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Customer: fine tnxs

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HP Tech : I understand that you are having an issue with the Display and the sleep mode in the Notebook. Am I correct?

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Customer: yes

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HP Tech : Thank you for confirming.

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HP Tech : I regret for the inconvinence caused to you.

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HP Tech : I will do my best to help you in this regard.

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HP Tech : May I know from when tou have been experiencing the issue?

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Customer: few days ago

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Customer: i had the nbook for almost a year so this is new

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HP Tech : Did you make any Hardware or software changes in the Notebook before the issue occured?

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Customer: no

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Customer: not at all

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HP Tech : Thank you for the information.

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HP Tech : let me explain the cause of the issue.

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Customer: ok

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HP Tech : The cause of th eissue is with the Powermanagement in the Notebook.

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HP Tech : To fix the issue we need to uninstall the Power management.

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Customer: ok

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HP Tech : Here are the steps to uninstall the Power management.

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HP Tech : Click on start and click on Control panel.
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Customer: you mean, reinstall? right?

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Customer: ok

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Customer: done

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HP Tech : Yes, you are correct.

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HP Tech : Click on "the Classic View" on the top left side of the control panel.

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HP Tech : Double click on the "Device Manager" icon in the list.

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HP Tech : Click on + next to the System Devices.
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Customer: done

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HP Tech : That is great.

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HP Tech : Right click on each option that has “ACPI” word and click on uninstall. If it asks confirmation to delete, please confirm.
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HP Tech : Once you delete the all ACPI listings under the System devices, you would need to restart the notebook for 2 to 3 times.
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HP Tech : Note: After restarting the notebook, all ACPI DEVICES will be resinstalled automatically. we need not to reinstall them manually

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HP Tech : Once it restarts twice the issue will be fixed, the notebook will wakeup from standby mode and it works great.
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Customer: ok

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Customer: I'll try that.

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HP Tech : Is there any thing else that I may assist you with?

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Customer: No, thanks, i hope it works

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HP Tech : I am sure that it will work.

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HP Tech : However, if the issue still persists please get back to us.

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Customer: ok, thanks a lot

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HP Tech : My pleasure.

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Answer 129

I have an acer Extensa 5630 Z laptop.... I am having a somewhat similar issue. when i close  the computer it goes into sleep mode. then when i open  it i get a white screen  and i have to blindly type my password for windows  vista. sometimes it continues to load my desktop and others it logs me in but remains white. either way this should not be happening. the only solution ive found myself is to set  the computer so that it does nothing  when i close the laptop, but i want it to sleep and lock, just without this white screen issue. I contacted Acer technical support about the issue and they told me it is definitely a Windows vista  issue and the only help they could offer is a factory reset of the computer, ( in other words i lose everything on it) which im pretty sure defeats the purpose of paying for a 3 year warranty. The tech guy told me to contact microsoft regarding the issue. Microsoft on the other had refuses to let me speak to a human being without paying $59 USD... which i refuse to do. so what help does mirosoft offer to me??? call the manufacturer of the computer for further support since windows was installed on the laptop  when i bought it..... In summary this is irritating me and driving me nuts and would appreciate a fix if anyone knows one... all of my drivers are up to date and the computer is less than 2 weeks old.
 

Answer 130

I found something that worked for me!

My machine is a new MSI GX630-028US Notebook
CPU:  AMD 64 X2 Athlon
VGA: nVidia GeForce 9600 M GT
OS: Vista Ultimate x64

I found the latest nVidia Graphics driver from nVidia's site, made sure my "close lid" power options were set  to 'Do Nothing' and it worked!  I'm able to close  the lid  on my laptop  and open  it without having to unplug the power and disconnect the battery only then to reboot  it to get a picture back on my screen  :)  So I urge you all to try and see if your video card manufacture has a fix for the issue.

 

Answer 131

Feburary, 200 and (*&ing 7.  That was when the first post was made about this problem.

Here I am in March of 200 and )(*&(ing 9 with a brand new )(*&)(* ing HP DV7 laptop  with ()*&ing VISTA and you know what, I have every setting I can find set  to do nothing  when the _)(*_)ing lid  closes and you know what happens?  Itunes downloads stop.  screen  goes blank.  Thanks _*(&holes.  I thing Microsoft is the biggist time vampire on the _)*&(ing planet.  you pump out this SH^T operating system, don't screen vendors drivers properly  and then have the _)*(ing gall to charge us just to _)*&(ing call you (or actually, some poor SOB in a third world country) to spend our time and money on the phone in order to try and fix somthing that you knew about over two years ago.  WTF?  Words cannot describe how utterly pathetic MS is.  You people can go hose yourselves.  FO.  Is that clear enough for you?  Do you want me to spell it out for you?  Get off your _(*&ing ARSES and FIX THIS YOU F-0879ING ARSHOLES.
 

Answer 132

and quess what - here I am, in May of 2009 with newest Windows 7 and ACPI LID driver is from year 2006 with the same nice bug
big thanx to microsoft!

(Asus A6Jc, nvidia  GForce 7300, newest bios, newest nvidia drivers installed with win7 automatic updates, win7 32bit)
 

Answer 133

did you get it fixed.  I tried resetting it back to day one and changing drivers...everything...nothing worked.  I took the speakers/power button panel up by the screen  and on the left i took off the plug in for the monitor and reseated it again and it worked that was about 2 weeks ago.  Let me know.
newfiejeff@hotmail.com
Jeff
 

Answer 134

sorry mine is a 5630z extensa...i bought it christmas of 2008/09
 

Answer 135

Hi i did wat was shown in the ACPI Lid and changing the Device driver settings to the volume driver and as stated it worked just one thing was that i noticed that you cant use the Fn button to adjust the Brightness is there anyway i can adjust this? i have a HP NC6320 (i press the fn and F9 to dim the brightness and Fn and F10 to brighten the screen)

thanxs
 

Answer 136

I had the same problem  with Vista SP2 on my Acer Aspire. I found a link to a solution:

<a href="http://annoyances-resolved.blogspot.com/2009/08/laptop-wont-resume-from-sleep.html">Solved: Vista laptop  not resuming from sleep</a>

Reference

http://annoyances-resolved.blogspot.com/2009/08/laptop-wont-resume-from-sleep.html




It worked for me!
 

Answer 137

this is not working for me... I use windows  7 64 bit  and when i close  my lid...and technically put my laptop  to sleep...when i open  the lid  the laptop restarts. I use Lenovo G530... please help me...
 

Answer 138

I dunno whether this will work for all but it sure has ____ stopped all my problems, I can now shut the lid  and my Acer Ferrari 4005 goes into hibernation mode in like 3 seconds flat and wakes in the same time also.

All i have to do is switch off the wireless before i shut the lid (very simple on the Acer coz its a big orange button on the front of the machine !)...........voila problem  solved for me after having tried god knows how many workarounds. I really dont know how many other machines this will work on. Acer use Broadcom wireless adaptors and I am going to assume that this is where the problem lies. I have tested this like 45 times continuously and it did not fail once then just out of interest I left it (wireless) switched on and shut the lid .........same old problem machine just shut off the screen  needing a hard  boot.

soddy


Dear Soddy

Thank you SO MUCH for this solution.  Our laptop  is an Acer Aspire 5930G, which we've had over a year but this problem has only started recently.  After reading countless posts on this, your solution seems to do the trick.  I have tested it a few times in sleep mode and we'll wait and see what happens when it goes into hibernation mode but at least for now, our problem is solved.

Thanks to everyone who has posted with solutions, although you would think that after 2 YEARS Microsoft might have thought to resolve this themselves.
 

Answer 139

Still using Vista, Home Premium, 32 bit, NVidea GeForce 9650m GT 1GB on an ASUS N50v laptop. Problem started with closing the lid  & set  to "do nothing", screen  went black & won't come back. I noticed though that if I toggle my screen off button the tone changes-it gets even darker. Now my laptop  sometimes goes black if left untouched for awhile (maybe 10-12 minutes). I can toggle mu wireless LAN off before closing, maybe that will work. Will update my post if it does but now that Win7 is out does anyone care anymore?
 

Answer 140

 Update your video driver to the latest via Windows Update (alternatively you can try to download the latest directly from NVidia).

I have HP tx1000 with same problem  So,

from Device manger Update your VGA driver UPDATED online

then select option from Power setting  chose what  closed the lid  does  and set  to < Sleep >

RESOLVED

Cheers,

Rehan Rafi

Aga Khan University , Pakistan

 
 
 

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