I work on a college campus.
We have the Office Professional 2007 suite installed
on all of our campus computers.
Fully updated with windows updates and office updates.
On a few rare instances we have received .ppt files from students and faculty that would not open.
We get the following error:
"PowerPoint can't read
from filename.ppt. No text
converter installed for this file type."
These files were originally created on earlier versions of office, ie 2000, XP(2002), 2003, not the newer 2007.
And the files are not corrupt being that they work just fine when the students/faculty open them up at home.
So our problem is not trying to open newer files on older software, or corrupt files, but rather opening the old files with the new software.
Normally we can open older files without a problem, but on rare occasions we get these.
I even installed the PowerPoint Viewer to give it a try, but to no avail.
Changing the extension doesn't help either.
Is there anything we can do on our end to view these files?