Answer 1

Try doing this

1. Click Start and select Run

2. In the Open field type "rundll32.exe keymgr.dll, KRShowKeyMgr"

3. Once the Stored Usernames and Passwords interface opens you can select any of the entries and select Properties to view the existing information

4. To remove  a saved  password you can select one of the entries and select Remove. A confirmation screen will appear. Click on OK and the account will be removed

5. You can add additional saved passwords as well by clicking on the Add button and entering the appropriate information

6. Repeat the steps above as needed to add, remove or edit saved passwords

7. When you are done using the interface click the Close button

Plz mark as Answered if it helps.

Answer 2

We seem to have resolved the problem but I'm not sure now that it was a saved  password issue. I'll post what worked for us in the hopes that someone else finds it usefull.

1. IE Tools Compatibility View Settings - Checked the option  Display All Sites in Compatibilty View

2. IE Tools Browser Settings - Checked Always for "Check for newer versions of stored pages"

I'm not sure which setting was the one that did the trick if not both but it does seem to work now. I'll keep your suggestion in mind if it comes up again. Thanks for the post back.

Answer 3

Which system do you use?

On windows xp, try this:
Boot computer  and press Ctrl+Alt+Delete twice when you See Windows welcome screen / login screen. It'll show classic login box. Now type "Administrator" (without quotes) in username field and leave password  field blank, press Enter and you should be able to login Windows.
Now you can reset your account password from "Control Panel -> User Accounts".

If that doesn't or you use windows 7 or vista, try this:
1. Enter a computer that can link to Internet. Download windows password recovery and install the software on that computer.
2. Run the software and create windows password reset disk by follow the instructions.
3. Eject the created CD/DVD and insert it into the locked computer.
4. Reboot the locked computer (it's necessary for you to change your locked computer's BIOS setting to make it boot from CD drive) and then follow the instructions to reset your password.
5. Now login Windows and set a new password.