Home » Windows OSRSS

Windows Live Messenger Freezes Every so often

Ever since I installed Windows Live Messenger Beta 8.5, and ever since I think I installed Java Update 6,

WLM 8.5 constantly freezes.  Its kind of like not responding for say 5 seconds, or sometimes longer, and then

it springs back to life and goes back to normal. 

I type and all of a sudden the words stop, but if I keep typing, 10 seconds later all the words come up in one go.

I have uninstalled and reinstalled so many times, I have reverted back to MSN version 7.5, etc and earlier versions,

I have tried uninstalling Java, using different versions of Java, not running any Java whatsoever.

But it seems to keep giving me these random freezes / temporary lock ups no matter what I do.

Any ideas of what is causing this and what my solution is?  No other program does this at all, not Yahoo Messenger or anything.

My Computer specs are :

CPU : Intel(R) Core(TM)2 6420 @ 2.13GHz 3.20 GHz ( overclocked to 3.2 GHz )

MOTHERBOARD : Gigabyte P35-DS3R

VIDEO CARD : NVIDIA Sparkle 8800 GTS 640 MB

MEMORY : Apacer 2 x 1 GB ( 2 BG total )

HARD DISK : SATA RAPTOR 10,000 RPM 70 GB

OPERATING SYSTEM : WINDOWS XP PRO

Here is a list of all the things I currently have installed :

- Ad-Aware SE Personal

- ATITool Overclocking Utility

- AVG 7.5

- Bioshock

- Download Accelerator Plus

- DVBPortal HDTVPump Filter and Plugin

- Enemy Territory - QUAKE Wars(TM) Demo

- Gigabyte Raid Configurer

- Half Life 2

- Halfe Life 2 - Deathmatch

- Half Life 2 : Episode One

- Half Life 2 : Lost Coast

- High Definition Audio Driver Package - KB888111

- K-Lite Coedc Pack 3.4.0 Full

- LimeWire 4.14.8

- Logitech DEsktop Messenger

- Logitech QuickCam Software

- Logitech Camera Driver

- Microsoft Office Enterprise 2007

- Microsoft Visual C++ 2005 Redistributable

- mIRC

- Nero 7 Essentials

- Nvidia Drivers

- PerfectDisk

- Quake III Arena

- Quake III Arena Point Release 1.32

- REALTEK Gbe & FE Ethernet PCI-E NIC Driver

- Realtek High Definition Audio Driver

- Risen3D version 2.1.0

- SolSuite 2007 v7.7

- Source SDK Base

- Steam

- Warcraft III: All Products

- Winamp ( remove Only )

- Windows Installer 3.1 (KB893803)

- Windows Internet Explorer 7

- Windows Live Messenger

- WinRAR archiver

- Yahoo! Messenger

 

65 Answers Found

 

Answer 1

I have a windows XP with a sp3.  My messenger had been working until last friday and it froze up as soon as i logged onto it, though it did not log on all the way.  It permanently froze and i had to end the program.  no matter what i did, that would happen.  i removed/uninstalled messernger and now i cant even re-install it.  it keeps coming up with an error about not being able to install "Microsoft Visual Studio Runtime."  can anyone help me out? ^^  I really miss messenging and I would like to get it re-installed and have it actually work.  Thank you.
 

Answer 2

I had just the same problem with the current  Build (14.0.8089.726) running on  XP SP3.

My Messenger would run a few Minutes and then crash/freeze to the point where I had to manually kill it's task.

By Chance I did a cleanup of old programs and components and after completely uninstalling all versions of Dot Net (yes on this old Machine I had 2.0, 3.0, 3.5 and 4.0 installed) WLM suddenly stopped crashing.

A Tool to help removing DotNet can be found here

I hope this will help some of you, with similar problems.

 

Answer 3

Guys, i finally fixed my issue here.

Windows Live Messenger Hangs in Win7...

It started about 9 or 8 months ago, since then i was forced to use msn via a Windows XP VmWare computer.

My computer has Windows 7 Ultimate 64bit installed, a quad cored Phenom 9950be 4gb ram and an HD5870 gpu.

I once tried to format the system in hope it will fix the issue, but it continued.

I tried all the possible fixes on this page, but nothing seems to work for my case. So i desperately downloaded "A-patch" from here http://www.mydigitallife.info/2006/06/23/remove-ads-from-windows-live-messenger-with-a-patch-and-customize-messenger-options-and-visualisation/

and removed all ads (actually everything it could remove).

Note that i downloaded the latest (wave 4) version of MSN.

Now, after patching was done, the hangs stopped the next time i started up msnmsgr.exe !

I hope this works for the rest of you guys who are still facing this problem

 

Answer 4

A fix for this is simply opening the internet explorer -> internet settings -> Connection Settings and then disabling the auto search function in LAN Settings :D
 

Answer 5

For the love of God..... I really don't understand WHY THE ____ Windows Live Messenger follow the Internet Explorer configuration... everybody knows that IE is a bug that comes bigger and Microsoft turned it into a ____ browser..........

bobodread, I want to tell you that BillGates is the most rich people in the world... but this is just because we don't know you!

Your answer goes directly into the problem.... I was using trillian for about 3 months because of this problem...

I never used IE, so, auto search in LAN settings was turned on by default...

I love FireFox, Opera, Chrome, Jozé Browser, and hate IE Forever!!!

MSN does not allow you to choose or specify what proxy you want to use... it depends on IE ____ configuration

 

Go to the ____ Bill Microsoft...

 

Answer 6

I uploaded a video As of Today 1-17-11 showing how to fix this problem! As nothing i tried in all the forums i came across help or worked.

If link is removed or outdated like a lot of post i come across

Video is on youtube under user: biggonyou

 

Or link via website genxcomputers

 

http://www.youtube.com/watch?v=flWBdzEi8mA

 

 

 

 

Answer 7

Dude i have this same exact problem ive tried reinstalling to. I dont know what it is. I dont have any of the same stuff you do other then mabey video drivers. If anyone might know a soultion to this that would be amazing, its so annoying.

Thanks,
Kevin
 

Answer 8

It's a joke, I have the same problem.  EVERYTHING else runs perfectly, your post was made on the 12th of september yet they still havn't fixed the problem, maybe I'll just stop  using their program  it's a joke this freezing, really.
 

Answer 9

I have the same problem, I am just shocked nobody at MS has sorted this out.

Friends had to start using trilliane because of this issue, and I'm close to. Not only does it freeze up, it occasionally crashes my computer  when multiple users are using the machine, which gets very, very, very annoying.

 I have noticed when transferring emoticons, audio, or initiating any sort of connection, it locks up ! How hard can it be to fix ?? How hard is it for an application to send a tiny animated .gif ?

Anyway, it is proposterous that this bug has been allowed to continue. Get MSN working !!!!!!!!!!
 

Answer 10

I have also had this problem. But it started even before 8.5 for me. I believe it started at 8.0 beta. But it has only steadily gotten worse. I reformated my computer  at one point and the problem was still happening. Another thing I noticed is that when I use my 'lifecam vx3000' and try to click a link in the window it's totally freezes  up WLM so that I have to restart. I can't even end WLM through task manager. And the lifecam doesn't always start up. Sometimes it locks up WLM just while it's starting up. It works in skype. The only other program  I really have problems with freezing on this computer is the lifecam program. It takes forever to start up, just like WLM.

However all these problems with WLM freezing every few seconds  happened even before I had a webcam.
 

Answer 11

I also have the same problem and I have never used Beta software.  The similarity I see is that I bought a Life Cam and installed  a Java update  around the same time the periodic freeze began to happen.  I too have removed both of these using a Restore Point.  I even updated to WLM 8.5 and the freezing continues.  It hangs during receipt of a users message to my machine I think.   For about 5 seconds  I can do nothing and eventually I get their message and mine is sent.

 

Answer 12

Sounds like maybe I am experiencing something different, but still seems applicable to this thread.

Windows Live messenger  freezes completely on me pretty much every day, and sometimes several times  a day. But it does not come unfrozen. Just locks up completely and the main messenger window goes white and has Not Responding in the title.

This has never happened to me while using messenger, it always happens when messenger is idle. I'll leave my computer  for a while, and when I come back  I notice that Messenger is just stalled completely.

This is really annoying and has been happening ever since I upgraded to Live, many months ago. Completely program freezes  and lockups should be a thing of the past. Hard to believe that the biggest and most powerful software company still puts *** like this out. But, I guess what can one expect from free software? I'd be happy to pay for it if that would guarantee that MS would actually put out a quality product.

 

Answer 13

I'm having all the same problems. Does anyone have a clue how to fix it???

 

Answer 14

Hey guys,

windows live  messenger does not do that for me anymore.

I believe that it is because I had my CPU and Video Card overclocked!!

I underclocked my CPU a bit, and I completely turned back  the Video Card settings to default.

I'm not sure if it is either the CPU overclocking that does it, or the Video Card over clocking, or

a mixture of the two!

Have you guys overclocked either your CPU or Video Card??

Because it seems that that was why it was doing it for me.

All I did was underclock the CPU and videocard, and it seemed to work fine.

Good Luck guys, I know exactly how frustrating that can be ~

Mark

 

Answer 15

I've discovered the cause of this problem!!

My firewall (PC tools Firewall Plus) has a history page that shows blocked communications.  Coinciding with the freezes  in MSN, there is a port access thats being blocked.  Port 1900.

Once i added a rule to allow comms to that port, the freezes stopped!

Good luck getting this done on your computer!
 

Answer 16

Well, I don't overclock, and the only firewall I have is the windows  firewall, which already has an exception in it for messenger.

Still, messenger  becomes unresponsive at least once a day, and always this happens when it is not being used, so I have no clue as to exactly what else is going on at the moment that it becomes unresponsive.

Josh

 

Answer 17

It seems messenger  may be blocking while attempting to discover up-stream gateway devices via SSDP / UPnP.  Please read this article for a suggestion on disabling this service

http://support.microsoft.com/default.aspx?scid=kb;en-us;q317843

or optionally maybe you can add port 1900 UDP traffic to your firewall.

Hope this helps - I added port 1900 and it seems to have corrected the issue.  If later I find it did not correct it I will attempt to disable discovery in messenger using the registry change specified in the MS KB article.

 

Answer 18

Hey guess wat? I'm avin the same problem and ive tried all ur soloutions and they didnt work and i tried using msn  7.5 but it said i had to get the newer version  of msn!

 

Answer 19

I know the problem and i know how to fix it the reason it freezes  in the middle of you typing  is because your computer  does a refresh check ever 5 min wich means your computer checks what it is doing every 5 min and if you are typing during that check it freezes till the check is over

that is one explanation the other one is

you are typing too fast for the computer to tell what you are typing to it needs a few seconds  to catch up.

if slowing down your typing doesn't help then all you have to do is disk defragment every 5 days and clear your cookies and browsing history so your computer runs smoother the problem shouldn't happen if you do that

but it all depends on your computer

hope this helps

Rogue (sora_1237@hotmail.com)

 

Answer 20

Omg. That is hilarious. Yeah guys, just stop  typing so fast. Jeeze. Also... a refresh check? Really? You've got to be kidding me. Did you just make that up or do you really think that happens?

That was probably the most uninformed, misleading, confused and useless "answers" I have ever seen! LOL.

 

Answer 21

hey Doomlife...I don't understand what you are talking about....have basic knowledge of comps...but never heard of (undocking) either or....CAn you help me?

I also have all the freezes  going on...very annoying!

 

Answer 22

Well i was looking too for an answer and i have found the solution  because i started thinkin and i got it, i remember someday i went to a ciber-coffee and unfortunately i had to plug in my usb memory, and guess what the mess problems started that day so i have just unpplugged my usb memory and guess what mess problems have gone i guess its a virus or something however my antivirus sayed it cleaned it up from the *** at that horrible place with no protection at all XD
 

Answer 23

Yeah I just installed  WLM 8.5 not even a week ago and it froze my computer  and made me have to restart about 10 times  now. And its february....you'd think they would have done something about it by now. I wonder if anyone that works there actually read these forums.
 

Answer 24

i understand what all of you are going through. My computer  is no more than 4 months old, when i had it, it came with WLM 8.0 running  on vista. At the time it didnt freeze, just minor freezes  for like 3-5 secs, but then it would go back  to normal, eventually, even if im not using it, and i have it in the task manager, it pops up and says windows  live messenger  needs to close. sometimes it says its because of some data prevention *** or something like that im not even sure. BUt i've seen a lot of forums on this and microsoft isnt doing shyt about it. a month later i upgraded to vista ultimate, its even worst now, it freezes every 10-15mins. BILL GATES   WHERE THE F R U?
 

Answer 25

WLM was freezing on me too and I tried a few fixes that worked for awhile and then back  to freezing. Now it is permanently fixed. I upgraded from Norton Systemworks 2006 and Norton Personal Firewall 2006 to NSW 2008 and Norton Internet Security 2008 and everything is working perfectly. Last year I didn't buy 2007 because the auto-renew feature downloaded the subscription renewal. The 2008 version  seems to have done the trick.
 

Answer 26

I think the problem just needs to be resolved.  Mine does freeze every 5 minues or so.  I've checked the ports: they're correctly.  typing  fast has obviously nothing to do with it.

I feel that this thread isn't being worked on until an adminstrator responds to this thread stating that the problem is being worked on.

I reformated my Dell computer  using a genuine copy of Windows XP Professional (clean fresh install).  Only programs are Creative Suite CS3 Design Premium, Firefox & Safari Beta (for web development) and that's it.

Specs are very similar to the original thread starter... nVidia 8600 GT, intel 2.2ghz dual core (centrino santa rosa processor).  there's really no reason why this should continue to freeze up on a perfectly new computer.
 

Answer 27

I think this thread has to be kept alive to try and fix this problem, specifically the one in the original message which is the problem that I have. It started just as I downloaded the new messenger  (8.5.1302.1018)

 

Answer 28

The solution  that DavidLeeSmith gave did the trick for me

And if it didn't do the trick, at least I haven't seen messenger  freeze yet, so it at least reduced the number of freezes  that occurs.

He just gave this link, which I'll post up again

http://support.microsoft.com/default.aspx?scid=kb;en-us;q317843

Oh, and I tried adding 1900 to my firewall, and it didn't work, but this registry fix seemed to have done it.

 

Answer 29

try your internet connection...the connection freezes...i had the same problem...to solve it i decided to uninstall my internet modem (adsl) and then re-install it...it worked and nw my WLM works perfectly.

 

Answer 30

I don't suppose you've ever found a solution  to this?   I have been having this problem for AGES and every few months I search the Internet for answers.  I'm so sick of this.  I can't even have Messenger up on my computer  if I plan to step away for any period of time, so I don't even bother signing in anymore!
 

Answer 31

Just recently David's previous post had started working fine.  I would like to request a Microsoft Developer to create a patch to fix this issue for consumers.  Windows Live Messenger is an essential to Windows XP and Vista operating systems and should be bug-free; therefore I don't believe the consumers should be responsible for fixing Windows Live Messenger themselves in order to work smoothly on their computer.

If you guys are still having issues, please ask to request a Microsoft Developer in this forum to fix this issue.  Hopefully this article gains enough attention.

Please follow these steps.  They have seemed to work for most people on this forum.  They started working for me earlier.  Here is the direct link once again: http://support.microsoft.com/default.aspx?scid=kb;en-us;q317843
****RESOLUTION****
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back  up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in Windows

To resolve this issue, configure the registry to turn off the discovery messages:
1.Start Registry Editor (Regedt32.exe).
2.Locate and click the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\DirectPlayNATHelp\DPNHUPnP
3.On the Edit menu, click Add Value, and then add the following registry value:
Value name: UPnPMode
Data type: REG_DWORD
Value data: 2
4.Quit Registry Editor.

NOTE
: If you set UPnPMode to 2, Universal Plug and Play Network Address Translation (NAT) traversal discovery does not occur.

 

Answer 32

I don't want to jinx it, but I implemented the registry change over an hour ago and my MSN hasn't hung yet!!!!!!  It appears that this truely is the solution  I've been looking for for all of these months!  THANKS, SO MUCH!
 

Answer 33

you're welcome KBF!  I'm glad the issue has been resolved.  Credit should go to member DavidLeeSmith for posting the solution  first.  If I hadn't come across that post I'm sure most of us (including me) would be left unsatisfied.
 

Answer 34

Darn.  I spoke too soon and jinxed it.  I'm back  to the same old problem, today.  Sigh.
 

Answer 35

I fixed it! I uninstalled  it, then installed  it again but when you install it, DO NOT install the sponsor program, after I did that, it worked again, it could just have randomly started working again and it might have been a coincidence, but try it, it could work!

 

Answer 36

I too get a freeze problem with windows  live messenger  (not beta)

My pc is only a few months old

The problem i have is when i play music in my windows media player (11) after a few tracks my little pics eg smilies and moving pics stop  moving

Then after about 5 mins i get a pop up saying windows live  messenger has encountered a problem and will now close

Then it closes down completely

I have my media player set to show what im playing

I never had this problem b4 in my older pc and had everything the same

Also if i put my web-cam on & view ppls web-cams at the same time the web-cam pics freeze

My pc isn't a slow one

Its much faster than my older one

My old pc still works fine in my daughters bedroom and that went out with the ark lol

My pc specs  are

Inspiron 530 E2140 Pentium Dual Core Processor 1.60GHz 800Mhz FSB, 1MB cache

Memory Dual Channel 1024MB (2x512) 667MHz DDR2

Windows XP Pro SP2 including Media

Hard drive 320GB Serial ATA non Raid (7200 Rpm)

Used space 23.8 GB

Free space 270 GB

Anybody any ideas?

 

Answer 37

I THINK I FOUND A SOLUTION FOR ALL OF YOU

if you have vista and you recently received the windows  update, service pack 1, you can fix messenger. its so easy!

close messenger. find the messenger  icon on your desktop or start menu.

1. rich click it.

2. select properties

3. select the compatibility tab

4.check the box "run this program  in compatability mode for:" and then select "windows xp (service pack 2)"

5. apply the changes

6. select ok.

7. run messenger!

it worked for me, i havnt had any issues for literally 3 days, record as my  messenger would freeze evry 10 mins

 

Answer 38

Yeah I have the exact same problem... and your solution  doesn't work Mercilesschild.

And that registry thing is only for Windows XP I guess because I can't use 'Edit' and then 'Add value'

*sigh*... this is annoying

 

Answer 39

i've read all posts and replies and like many of you i'm fed up with this peace of Sh** they call wlm, it is by far the worst edition of messengers of all times, full of bugs and conflicting files..

I tried over and over again with those losers in the tech support, i tried all fixes on the net, i even FORMATTED MY PC only to find out that none of that had any effect whatsoever to solve these stubborn freezing problems..

and now i want to go to sleep because i feel depressed and power drained.. but before that a little prayer is needed:

OH DEAR GOD OF HEAVENS, PLEASE SEND SOME OF YOUR ARCHANGELS TO HELP THESE LOSERS IN MICROSOFT PUT THEIR SH** TOGETHER AND FIX THE DAMN THING!!!

THANK YOU LORD..

Zzzzzz
 

Answer 40

I AGREE!!!!! 

IT'S SO STUPID!!!!!
Its been like this since 2007!..

I Have Vista Ultimate, and I've even tried using Live messenger  9 beta, to no evail! it still freezes  every 10-15min for upto 30 seconds  but then comes back  to normal  until the next 10 mins.

I am very annoyed, I came looking on here thinking they would have some sort of fix by now! but they don't!

Unfortunatly, I won't stop  using messenger because its one of my favourite apps!

SO PLEEEAAAASE MICROSOFT! FIXX--IT!!!!!


DareDevil01

 

Answer 41

CUZ... I think it is the add on like kiwee and not the windows  live itself...

I am going to do test and get back  to ya...

 

Answer 42

i am having a similar problem except tht windows  live freezes  whenever i have a few lines of text in a conversation window. i tried the registry fix and it worked for about a week. today it stopped working and is doing the exact same thing as before. ive looked everywhere and this may be the best place to say something about it.

 

Answer 43

FIX!!!
SIMPLE, WORTH A READ AND NO MESSING WITH REGISTRY!!


First, I want to say: I am using XP Home w/SP3. Who knows: This may even work with Vista...CoughCough(sucks)hehe.

OK...I have been reading through forums every chance i had for a couple days now and it all started with WLM not even showing up and still showing many processes in the task manager.
I re-installed messenger  a couple times. This did not work. I finally got it working after deleting some registry keys.

Great! My msn  works!!! Right?      !!!!!!!
BUT!!!!!!!!

When I try to start a call, share video or even try audio video setup...freezes. I opened port 1900 and allowed it in my firewall...no luck. Time to start reading more forums...UREKA!!! I found a post in this forum dated 20Dec 2007 posted by DavidLeeSmith making reference to
attempting to discover up-stream gateway devices via SSDP / UPnP. Instead of deleting or modifying the registy entry as suggested in the link he posted I tryed this. Only on a hunch so as not to have to do a system restore due to being unsuccessful.

THIS WORKED AND THIS IS WHAT I DID...Soo simple.

Select start/run. type  services.msc then select OK.

A sevices window will open. **DO NOT MESS WITH THESE UNLESS YOU KNOW EXACTLY WHAT YOU ARE DOING***
You can seriously F**K up your sytem beyond restoration permanently with one wrong click!!! Really.

Ok...that said, locate the service named SSDP Discovery Service.
RT click and select Properties.
Once open select Stop then change the startup type to Disable.
select ok then close everything out including messenger. Restart your system and messenger works fine.
I repeated the above and changed the startup back  to automatic as well as started the service and live  messenger never worked better.

Hope this will work for others as well.


 

Answer 44

I tried the registry fixes but i don't think they worked...then I tried the solution  posted above by Insl8r (Run->Services.msc, then stop  the SSDP and disable them on startup) and I think this solution seems to have worked for me (I also have winxp sp3).  After trying a million other things like deleting hundreds of contacts from my contact list to speed up how the contacts are loaded, and even installing A-patch to disable ads and unnecessary features to no avail, i'm glad someone finally solve this for me! (No thanks to microsoft -- they're still sitting idly twiddling their thumbs while we figure things out on our own). So far no hiccuping or freezing while typing, and the startup time for WLM has also improved greatly (used to take 30seconds or more, now it pops in like 5 seconds).  Definitely worth a try!  Note, I did not re-enable the SSDP after I restarted as suggested, and it doesn't seem to affect anything, so I think I will just leave it disabled.
 

Answer 45

Had no problems on my Vista Toshiba Satellite until MSN 8.X recommended I upgrade. I had seen the new one and how horrible it was but I figured I should update  so I can get any security patches that might come out (cough cough)...

Now it's freezing whenever the computer  is running  hard. I run computers hard. I'm not going to let it idle so MSN can work. I use this thing for WORK, not to idle it.

WLM locks up and won't even redraw it's window. I have tried all the fixes in this thread and nothing. Why are you sending out alpha-grade software as recommended upgrades? How can I get the old 8.X back?
 

Answer 46

Yep, the problem started for me with the last update: 14.0.8064.206
 

Answer 47

Adding a String Value to the register did the trick. Follow the instructions and it works perfectly fine after restarting WLM

****RESOLUTION****
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back  up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in Windows

To resolve this issue, configure the registry to turn off the discovery messages:
1.Start Registry Editor (Regedt32.exe).
2.Locate and click the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\DirectPlayNATHelp\DPNHUPnP
3.On the Edit menu, click Add Value, and then add the following registry value:
Value name: UPnPMode
Data type: REG_DWORD
Value data: 2
4.Quit Registry Editor.

NOTE
: If you set UPnPMode to 2, Universal Plug and Play Network Address Translation (NAT) traversal discovery does not occur.
 

Answer 48

Adding a String Value to the register did the trick. Follow the instructions and it works perfectly fine after restarting WLM

****RESOLUTION****
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back  up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in Windows

To resolve this issue, configure the registry to turn off the discovery messages:
1.Start Registry Editor (Regedt32.exe).
2.Locate and click the following key in the registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\DirectPlayNATHelp\DPNHUPnP
3.On the Edit menu, click Add Value, and then add the following registry value:
Value name: UPnPMode
Data type: REG_DWORD
Value data: 2
4.Quit Registry Editor.

NOTE
: If you set UPnPMode to 2, Universal Plug and Play Network Address Translation (NAT) traversal discovery does not occur.
this solution  didn't work for me. i'll try insl8r's solution and report back.
 

Answer 49

FIX!!!
SIMPLE, WORTH A READ AND NO MESSING WITH REGISTRY!!


First, I want to say: I am using XP Home w/SP3. Who knows: This may even work with Vista...CoughCough(sucks)hehe.

OK...I have been reading through forums every chance i had for a couple days now and it all started with WLM not even showing up and still showing many processes in the task manager.
I re-installed messenger  a couple times. This did not work. I finally got it working after deleting some registry keys.

Great! My msn  works!!! Right?      !!!!!!!
BUT!!!!!!!!

When I try to start a call, share video or even try audio video setup...freezes. I opened port 1900 and allowed it in my firewall...no luck. Time to start reading more forums...UREKA!!! I found a post in this forum dated 20Dec 2007 posted by DavidLeeSmith making reference to
attempting to discover up-stream gateway devices via SSDP / UPnP. Instead of deleting or modifying the registy entry as suggested in the link he posted I tryed this. Only on a hunch so as not to have to do a system restore due to being unsuccessful.

THIS WORKED AND THIS IS WHAT I DID...Soo simple.

Select start/run. type  services.msc then select OK.

A sevices window will open. **DO NOT MESS WITH THESE UNLESS YOU KNOW EXACTLY WHAT YOU ARE DOING***
You can seriously F**K up your sytem beyond restoration permanently with one wrong click!!! Really.

Ok...that said, locate the service named SSDP Discovery Service.
RT click and select Properties.
Once open select Stop then change the startup type to Disable.
select ok then close everything out including messenger. Restart your system and messenger works fine.
I repeated the above and changed the startup back  to automatic as well as started the service and live  messenger never worked better.

Hope this will work for others as well.



does this really work? don't want to **** up my computer, I just had a clean windows  7 instal and WLM is already going batshit.
I do have the same problems like the OP
 

Answer 50

insl8r's solution  worked perfect for me, thanks a lot insl8r!!!
now i'll try to restart the service and observe live  messenger's behaviour. and of course, i'll report back.
 

Answer 51

yes this worked fine for me, but i didn't try to restart the service, yet.
 

Answer 52

It worked for me, but when I reactivate the service, wlm  isn't working as it should be working... It freezes  again and such..
but, I wonder what the service does :p
 

Answer 53

Guys, I had that same problem..
one account was working and another one wasn't.

So we did this:

Go to:

c:\documents and settings\user\Local Settings\Application Data\Microsoft\Windows Live Contacts

Remove the entries that you have under that folder.

Worker like a charm. :D

Thanks!
Fernando
 

Answer 54

Guys, I had that same problem..
one account was working and another one wasn't.

So we did this:

Go to:

c:\documents and settings\user\Local Settings\Application Data\Microsoft\Windows Live Contacts

Remove the entries that you have under that folder.

Worker like a charm. :D

Thanks!
Fernando
I had problems with my msn  for a week now... Login in goes well but when i am clicking on a person in the contactlist the conversationwindows freezes  for 5 seconds  and goes white under that time and then it goes back  to normal.. i have tried several things under this week but nothing worked... a friend of my said mostly for fun test a-patch for msn and delete all the commercial.. so a bit sceptial i tested a-patch o removed the commercial stuff and something else .. the ____ worked.... never thougt that but the a-patch made msn act normal  again.

 

Answer 55

lock ups  came back  when i restarted the service, so it is ok with that service closed. thank you again, insl8r.
 

Answer 56

Yeah, I had that too, so I keep that service closed :)
Since the service is closed I never had those problems again so I think it's a good solution.
But it would be nice to know what the service is for, just to feel... sure :)
 

Answer 57

Hi

I was using an unofficial patch for WLM. Unistalled it and its working fine!

Had this since Win 7 RC!

Hope this helps.

Cheers
 

Answer 58

Another cause may be, disable any virtual network interface. I have installed  virtualbox, i disable the virtual network card, and voila, bravoo, the messenger  works ok.
 

Answer 59

I've had the exact same problem on Windows 7 RC and now Windows 7 Professional (both x64). I've been using alternative clients for months now, and I'm fed up with them. I would like to return to using WLM9, but cannot because it hangs every 7ish seconds. I've done every 'solution' on this page, none of which work, probably because they are for XP / 32bit. Looking for a real solution  soon from Microsoft, like a hotfix/patch. Support your damn application.
 

Answer 60

Oops, sorry, Sprinkles 1, accidently hit the propose as answer button on your post, anyway, I think i might have got something figured with this.  I've been experimenting with MSN for a while now since this freezing problem cropped up for me about a month ago and I think i've fixed it, at least for my system.  I completely uninstalled  wlm2009 and live  mail as good measure, then i found wpsetup-all and installed  that (it took some searching but i was successful, and it's 134mb so people with slow connections be ready if you wanna try this...).  Then I went to log in and it told me i couldn't because i had to update  messenger, which i finally did, fearing the worst would happen if i did so.  However!  Msn now seems to base itself out of the little taskbar icon where it used to be in vista and XP, and not where it normally is as a quicklaunch type  icon on the taskbar of Win7, though I have the newest version  installed I think, not sure how to check.  Anyway, since doing this, wlm  has not locked up once, i can access emotions, open messenger windows  and start typing  immediately, and log in immediately.  So, it's either the issue of where the icon location is (taskbar by the clock or as a quicklaunch sort of icon) OR the version people keep getting from microsoft in the regular way keep getting corrupted.  Either way i'm kinda too happy having WLM9 actually work now to risk more testing to verify, but if someone else wants to, maybe this is helpful :).
 

Answer 61

try going into properties and the security tab and allowing access that stopped some of the freezing for me
 

Answer 62

Windows 7, it hangs quite often. Group chats (part of Spaces) also seem to make it worse.
 

Answer 63

Guys

i tried everything here nothing worked

i found 2 solutions worked on win7

1st - clean your contact list / then go to this location

c:\documents and settings\user\Local Settings\Application Data\Microsoft\Windows Live Contacts

 

remove all the files inside ..

It worked .

 

2nd and it's simple

a.      Open Internet Explorer

b.      Go to Tools -> Internet Options

c.       Go to Connections tab

d.      Click on LAN settings button

e.      Uncheck Automatically detect settings

 

 

Regards

Khaled Mohaissen

 

Answer 64

Hi all, I have always had problems with MSN Messenger and later WLM as long as I can remember, today I downloaded WLM thinking let me try again (after 2 years!) It also froze on my XP SP3 directly after logging in, well after about 10 seconds. I also tried all the proposed fixed in this forum and from MS's website, that didn't work either! I finally right clicked on the WLM shortcut and selected Properties, then Advanced and finally Run with different credentials, I use an Administrator account, I left the default Administrator in the name field and in the password field typed my password I use to login to Windows. This worked perfectly but does not make any sense since this is the credentials used by default anyway - but either way it works! Anyone have any idea as to why it works?

Jennifer

 

Answer 65

Hi all, I have always had problems with MSN Messenger and later WLM as long as I can remember, today I downloaded WLM thinking let me try again (after 2 years!) It also froze on my XP SP3 directly after logging in, well after about 10 seconds. I also tried all the proposed fixed in this forum and from MS's website, that idn't work either! I finally right clicked on the WLM shortcut and selected Properties, then Advanced and finally Run with different credentials, I use an Administrator account, I left the default Administrator in the name field and in the password field typed my password I use to login to Windows. This worked perfectly but does not make any sense since this is the credentials used by default anyway - but either way it works! Anyone have any idea as to why it works?

Jennifer


It's long, Got the workaround?
 
 
 

<< Previous      Next >>


Microsoft   |   Windows   |   Visual Studio   |   Follow us on Twitter